State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,775 total reviews)
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Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,775 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid vacation, good health insurance and employer matching 401k, they also had really nice cubicles which is a big deal for a call center!

Cons

Can't have your own opinion about anything, they want people who just answer the phones and don't ask questions, it's very political so it's extremely hard to get promoted it's similar to running for class president

4.0
Apr 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Relationships with co-workers are wonderful Great benefits First level management is great Good work life balance

Cons

Workforce Management Without mobility management goals aren't attainable Quality of front line employees

5.0
Apr 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, management really cares about its employees, tremendous opportunity for growth. I really enjoyed my time working for this company

Cons

There's really not much I can say against this company. The express segment is new and changing/growing constantly, so it is necessary to be able to adapt to new changes to claims procedures, but even this is well-managed and in no way extreme.

Viewing 1744 - 1746 of 1,775 Reviews

Glassdoor has 21,198 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.