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      State Street

      Engaged Employer

      State Street Client Operations Associate II reviews

      3.1

      7% would recommend to a friend

      (47 total reviews)
      avatar

      Ronald O’Hanley

      97% approve of CEO

      7% positive business outlook

      Ratings by category

      2.1

      Culture & values

      2.1

      Diversity & inclusion

      2.1

      Senior management

      2.1

      Compensation and benefits

      2.1

      Career opportunities

      1.3

      Work/Life balance

      Client Operations Associate II employees have rated State Street with 3.1 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Client Operations Associate II professionals have a good working experience there. State Street is rated in line with the average (within 1 standard deviation) by Client Operations Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      47 reviews
      3.0
      Dec 11, 2019

      Solid Company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      big name, well recognized everywhere

      Cons

      difficult to move around, lot of apathy

      3.0
      Mar 3, 2019

      Great Vacation Time/A Lot of Outsourcing

      Client operations associate ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      When they are available, you can get true entry level positions without prior experience. Can't beat the amount of vacation time (3 weeks starting, increases to 4 after year or two. Option to "buy" an additional 40 hrs.) Don't have to wait for vacation to accumulate to use it. Some teams have flex work options (work from home up to 3 days a week if you are an Associate II). Insurance options are ok. All high deductible options, but State Street contributes to your HSA each year. 401k matching up to 6% after 1st year. 2 paid vacation days to volunteer somewhere each year. Will match contributions to some charities, and will pay a grant to some organizations if you volunteer 16 hrs.

      Cons

      Lots of outsourcing to India. Splits teams up, causes increased work load and stress. This has hurt employee morale lately. Little time for performance reviews and comradery like there used to be. Also causes confusion with structure, (Ex: Managers keep changing). I feel this has resulted in less opportunities for advancement as domestic teams get smaller, there is no need for as many higher level employees. This has most likely also affected the amount of entry level positions available as the teams in India do a lot of the simpler tasks. Raises and/or bonuses are not guaranteed and are not received every year. **Due to the vacation time available, I would still recommend. You will just want to be aware of the above issues going in.

      Viewing 22 - 24 of 47 Reviews
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      Glassdoor has 11,920 State Street reviews submitted anonymously by State Street employees. Read employee reviews and ratings on Glassdoor to decide if State Street is right for you.