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Stefanini

Engaged Employer

Stefanini reviews

3.8

76% would recommend to a friend

(1,888 total reviews)

Marco Stefanini

70% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.3

Compensation and benefits

Stefanini has an employee rating of 3.8 out of 5 stars, based on 1,888 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stefanini employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
3.0
Nov 8, 2016

Depends on which team you are hired into

Help desk technician
Recommend
CEO approval
Business Outlook

Pros

Customers wonderful, work enjoyable, team members mostly outstanding

Cons

DeFacto Team Leader also trainer, but does little training

avatar
Stefanini Response
9y
Hello, and thank you for your honest review. We are glad that the relationships you developed while at Stefanini were great! It is a very important part of employee satisfaction that working relationships are positive. While it is true in any company that some people can be more content in their positions than others, we feel it is important to acknowledge that we offer help when necessary. Our Open Door Policy for dispute resolution is very effective, and for those without disputes but who may still need something we cannot provide, we offer our Employee Assistance Plan. Stefanini cares very much about the well-being of our employees and strives to show that in the things we do. Thank you again for your time. Sincerely, Nick- Human Resources
4.0
Nov 5, 2016

Deskside Technician - stressful job, but overall enjoyable

Deskside technician
Recommend
CEO approval
Business Outlook

Pros

It's hourly based work at a reasonable pay. You won't work over 40 hours typically, and if you do, the time and a half is nice. The level of work and knowledge required is proportional to the pay they offer. Although it can be stressful and somewhat overwhelming, it's always better to have too much to do than to have a lot of idle time. The time goes faster and it's more rewarding to know you are definitely needed. It would be hard for a company to lay off a person who is so busy. They offer tuition reimbursement of $2500 a year. Benefits aren't exactly cheap but the coverage is ok. I'm new and HR has reached out to me to communicate with me. They are definitely making progress fixing the breakdown that I've seen in other reviews.

Cons

Your mileage may vary because Stefanini has a lot of clients. But at my location, the training isn't exactly present. I'm lucky to have a good grasp on deskside and helpdesk type of work so it's not a problem. There isn't a clear definition of company processes and procedures, but I don't think that's as much a Stefanini issue as it is the specific project we support at my location. Not sure if there are advancement opportunities. They have an internal job posting site, but there's not much of focus on "how can we help you advance your career at Stefanini". Benefits are a little on the pricey side, but I don't blame Stefanini for that. That seems to be a trend common to many companies.

avatar
Stefanini Response
9y
Hello, and thank you for your honest and detailed review. We are glad that you are having a positive experience with Stefanini. It is definitely important to us. It is an unfortunate reality of being a nationwide and worldwide business that sometimes there are only limited options for positions in certain locations. We absolutely support, and have a great track record of hiring / promoting from within, but sometimes that just isn’t an option. That being said, we always encourage those who are interested in other opportunities within Stefanini to look for and apply to anything in the Careers section of our website. Further, we would encourage you to have a discussion with your manager or even reach out to me so that we could discuss any career aspirations that you might have. Yet another reality of today’s world is the skyrocketing price of health insurance. Know that every single year our benefits department researches with brokers for insurance that is the best combination of affordable and comprehensive. We do our best to keep costs under control, but understand that it can still be expensive. Thank you again for your time. Sincerely, Nick- Human Resources
3.0
Oct 26, 2016

Average company in comparison with big shark, great people

Project manager
Recommend
CEO approval
Business Outlook

Pros

People makes this place special; even thou they are flooded with work and pressure, they still find the power to keep going further and finding solutions.

Cons

Lack of expansion on Service Portfolio, high level of pressure, high expectations, low investments in staff

avatar
Stefanini Response
9y
Stefanini thanks you for your honest review. Because this page is related to Stefanini in the United States, we are not able to comment on your experiences at this time. If however you would like to discuss your review with someone, please feel free to reach out to the Human Resources department in your region. Thank you again for your time. Sincerely, Nick – Human Resources.
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Glassdoor has 10,231 Stefanini reviews submitted anonymously by Stefanini employees. Read employee reviews and ratings on Glassdoor to decide if Stefanini is right for you.