Stitch Fix reviews

3.3

51% would recommend to a friend

(2,807 total reviews)
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Matt Baer

57% approve of CEO

32% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Stylists receive a 40% employee discount on one profile in their household. Completely remote job.

Cons

Where do I begin? The upper levels of leadership here are the main issue. They make quick, irrational, important decisions that affect everyone in the company with no regards to how their decisions actually affect their employees. Any criticism you provide will fall on deaf ears if it actually reaches anyone of importance at all. Stylists have been silenced in their communication with each other and upper level leadership over the years and leads (managers) take all the brunt for those very poor decisions made by leadership. Stitch Fix will pull the rug out from under you when you aren’t looking and follow up by sending a company-wide email on how excited they are for the “change” and “growth” the company is headed towards that just lost you your job. I’ve worked for them for 2 years and have watched them insultingly fire all of their California stylists because their minimum wage increased and they became too expensive of a burden to pay. I watched the company give us major cuts to our hours and thus, our paychecks, during the holidays because of their own lack of ability to advertise and draw in customers to our service and unwillingness to make up for their own shortcomings—all while the former CEO was named a billionaire! I’ve watched my job slowly be replaced by a computer-generated system that chooses clothes for the clients instead of me and does a horrible job at it, too (sweaters in June? Are you kidding me?). Leadership can’t be bothered to provide a decent inventory for the stylists, who then take all the blame for poor Fix assortments when they were choosing between horribly matched options for their clients. Sorry management, is it a surprise to you that summer is here yet again? It comes around this time every year! A week ago, we received communication to comply to their new scheduling expectations or resign. Their new scheduling expectations are near-impossible to work around as a teacher, and I can’t imagine how mothers with children at home could possibly make it work, either. They have taken away all flexibility from the job, which was the main draw to it in the first place. I was forced by this circumstance to resign, and I am no longer eligible for unemployment to make up the loss of income to pay off my astronomical teacher student loans, so I have no idea how I will pay my bills now. The leadership at Stitch Fix does not care about you, your well-being, your financial livelihood, or your opinions at Stitch Fix. They only care about their own corporate greed. This would NEVER happen to a unionized workforce and the stylists who can stomach to stay employed to this company seriously need to unionize, now. We watched them stab the Cali stylists in the back, they did it to us, and they will do it to you eventually. It is inevitable. I have never felt more expendable as an employee of any company or organization. Good riddance.

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee discount Remote work Mind-numbingly easy That’s about it, sorry

Cons

Everything else. Flexibility has been taken away and I’m taking the $1000 payout to resign next week (that is, if they haven’t “run out” of money to pay people). I’ve been working this job for 3 years and it was always excruciatingly easy. You just have to take the “I don’t care if you don’t” approach and pretend to be a bubbly sorority girl cheerleader when speaking with any of your leads. Micromanagement has increased a thousand fold since I started. You used to be guaranteed 15 hours a week and sometimes had the option to flex down *if you wanted* but that’s gone and you MUST work reduced hours constantly. The leads are all idiots brainwashed by the corporate culture to face every question or situation with toxic positivity. I learned early on never to ask them for help because the only answer would be to “try adding some more variety” when the only options available were sweaters in July and $80 fuzzy sandals. Trash people and a trash company that took a great part time option and made it absolutely unfeasible for people who have a full time job or kids. I’ve been sick of their crap for a year so at least I can (hopefully) get a grand for my time and hope they crash and burn.

1.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

It was the flexibility of the role but that's gone now. WFH is nice Discount is fine

Cons

- Constant changes and us being the last to know - Low pay - Toxic positivity and if you have a complaint you're not using you #StitchFixGrit or rising to the challenge, blah blah other BS. - Firing 1400 California stylists in June 2020 to cut costs and hire cheaper labor in other states - Making stylist train the algorithm that is going to replace us some day - Low and terrible inventory - A constantly glitching styling system - Unrealistic expectations when the tools you give us don't work properly - Taking away flexibility in how we worked our hours - Thinking $1000 is enough to voluntarily resign and be silent about how we've been treated - Having the audacity to CAP how many people could resign and take the $1000. If you knew this change was so bad people would leave, why didn't you plan the resources for it properly?

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Glassdoor has 2,876 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.