Stitch Fix reviews

Employees are treated like sweetshop employees. There is absolutely no transparency with this company. There are constant changes and little to no consistency. They will never give pay increases and will find ways to take benefits away. The "flexibility" that's promised is BS. They have had multiple departments layoffs during the pandemic. However, they have created new departments and make employees reapply to try and keep their jobs. Cutting hours one week and adding hours the next, it's a roller coaster. Wondering if you're going to have a job or the hours to keep our bills paid. Now they have made it mandatory to stay at your computer your entire shift with no flexibility to pick up my child from school, go to the doctor. They stated if you can not follow this, here are instructions on how to resign.

- That flexible schedule that the company offers to stylists? Nope. Inventory is best only in the early mornings and mid-week. So, stylists who can only work at night or on the weekends have it rougher. - The supply doesn't meet the demand. I've been with this company for almost four years, and ever since it went public, the supply is unable to meet the demand of the clients. That goes for sizes, styles and actual items available. How can us stylists do our job properly if the company can't provide the resources and tools? And with that... - Our advertising to clients is SO MISLEADING. The company sends out e-mails and posts on instagram of items clients could request for their Fix...however, 95% of the time, it either: is priced at $200+, isn't actually available yet (or, at all) or quantities are super limited! Like, what's the point of that? And guess who bares the brunt of the anger from both the clients and our managers? THE STYLISTS. Are you kidding? We can't control when something is/isn't available! - On top of that, we have advertised that we offer services to both plus-sized and petite clients. However, the availability in merchandise for both collections is VERY limited, even more limited than our main inventory. The style of clothing is either very dated, uninspired and not as exciting/on trend as our main collection (which already as problems in itself). I'm a petite person myself, and in my 3+ years at the company, I have NEVER been able to order something from Stitch Fix because there's nothing available in my size, EVER! - Styling time. When I first started at Stitch Fix, it was expected of us to spend 15 minutes per client, however, now it's 10 minutes. So, basically we've become factorized worker bees who spend 5 mins on "styling" and 5 mins on a "super personalized note!". Keep in mind that during this time, us stylists are trying to navigate client feedback, limited inventory, a list of requests, the client's notes, their style profile (with their sizing, fit preferences, style preferences, avoids), past Fixes and make sure we honor every want/need as best we can. It's ridiculous. - Insulting "benefits". There aren't any real benefits for PT stylists. You get sick time (which was cut in half earlier this year) and UNPAID time-off (15 hours per YEAR, which doesn't rollover). If you take a vacation outside of the US, you're not allowed to work. When I got "promoted" from a stylist to Senior Stylist, I got a VERY small raise, a three-year anniversary pin and a $5 gift card to order something from Stitch Fix. Well, that small raise does nothing for my bills or give me proper healthcare, that three-year anniversary pin is basically going to go to landfill and that $5 I'll never use because inventory is absolutely awful and they never have my size! - Constant micromanaging. As other reviews have mentioned, you get micromanaged liked crazy by your Leads. They harp on are tiny things that don't matter or that aren't even your fault. Like, I'm sorry that Karen didn't keep her entire Fix because her entire house flooded and needs to save money, but my Lead tells me that I'm in trouble for not creating a Fix where she would keep everything?!