Stitch Fix reviews

3.3

49% would recommend to a friend

(2,815 total reviews)
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Matt Baer

61% approve of CEO

33% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 28, 2022
Recommend
CEO approval
Business Outlook

Pros

work from home, create your own schedule

Cons

No opportunity to advance, no raises after 3 years, toxic culture, not provided with proper product to do job correctly, lack of transparency from HQ, extreme micromanagement. All blame will be placed on you no matter what. They constantly say that they value feedback, until you give honest feedback. Then you're reprimanded for it until you "agree" to their toxic positivity beliefs again. They also downloaded a tracking extension on my personal computer without my consent and I have no way to remove it. This company is a shell of what it used to be. Used to be a dream job, truly. Now it's somewhere that leaves you feeling burnt out, not good enough, and anxious about metrics.

1.0
Jun 5, 2022

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Work from home and a nice discount

Cons

The company has shifted its focus away from customer satisfaction and a positive work environment. When I started back in 2019, stylists had more freedom and were listened to. Now, it is all about styling clients AS FAST AS POSSIBLE. There are always tech issues and low inventory that cause issues for stylists, but the company will not listen. If you don't hit your metrics, it is YOUR FAULT. Other stylists are great management is not. The company lies to clients about their technology tests and forces stylists to take the blame (not even kidding). It got to the point where there was no integrity. It's all about the money.

3.0
Apr 14, 2022

New CEO Mistakes

Recommend
CEO approval
Business Outlook

Pros

100% Remote Creative position Ok pay Great manager Easy tasks

Cons

With the new CEO, our once very flexible scheduling became much more restricted and many people were forced to quit to comply with hasty new policies. Absolutely disgusting business practices. A complete nosedive from when Katrina was CEO

Viewing 418 - 420 of 2,815 Reviews

Glassdoor has 2,885 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.