Stitch Fix reviews

3.2

51% would recommend to a friend

(2,807 total reviews)
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Matt Baer

57% approve of CEO

32% positive business outlook

Stitch Fix has an employee rating of 3.2 out of 5 stars, based on 2,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

For those few clients you have that have a good experience, the feedback you get from them is truly heartwarming. It feels great to help someone feel beautiful!

Cons

The inventory truly ties your hands behind your back while they are telling you to keep styling people. It's the worst feeling in the world to send items to a client that you know they are going to hate, but those are literally your only choices. Or try styling a business woman in Phoenix in April and the only choices you have to send her are distressed or cold shoulder sweater/sweatshirts in black/grey. Of course most stylists metrics dropped when we don't have the right merchandise to send to people, but then stylists get lectured about their metrics.

1.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay was good for a fun side hustle, really liked my team lead, and styling was fun, good company discount

Cons

The main selling point of this job was the flexibility - I was hired to work 15 hours and was told I could work those hours pretty much any time. With another FT job this was a great side gig. Now, the recent changes are no different to working a retail job in person, in fact, a retail job in-person would be better because the scheduling would be more predictable. With the new changes you are required to make yourself available for 20 hours/week during a limited time frame and set that schedule 2 weeks in advance, then 2 days before each week they tell you how many hours you're actually needed for. This week was about 8 hrs, the week before was 5 hrs. With other responsibilities, it's just not feasible. Also, it's a bit shocking that the severance was capped, forcing stylists to rush to make a decision whether or not to resign lest they lose out on severance...bizarre, and certainly not good practice. Perhaps more shocking is they have yet to release the new handbook, attendance policy, and any legal documents related to the changes. The deadline to resign and potentially be eligible for severance is 2 days before they plan to release the policy updates. Asking people to resign before having an opportunity to review the legal documents is poor business, sketchy, and irresponsible. When this was brought up at a post-announcement meeting, the response was "I know it's not ideal, it's still with legal..."

1.0
Aug 3, 2021

Do not work here

Recommend
CEO approval
Business Outlook

Pros

USED to be a great flexible job, full time stylists get paid vacation time depending on the hours you work.

Cons

They treat stylists like absolute crap. They are trying to pay us all off so robots styling can take over. A couple hours after the "payout" was addressed, they told us they're going to run out because too many people are quitting. No structure here, absolutely no respect. The software we use sucks and never works. It's such a degrading and sad job. Save yourself the respect and dignity and DO NOT work here. I could go on and on for days about how awful and shady it is.

Viewing 55 - 57 of 2,807 Reviews

Glassdoor has 2,876 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.