Stitch Fix reviews

3.2

51% would recommend to a friend

(2,807 total reviews)
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Matt Baer

57% approve of CEO

32% positive business outlook

Stitch Fix has an employee rating of 3.2 out of 5 stars, based on 2,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Aug 6, 2021

Toxic, greedy company

Recommend
CEO approval
Business Outlook

Pros

None anymore, truly. The flexibility used to be a HUGE draw and benefit, which was important considering there are literally no other benefits for part-time employees, despite Stitch Fix promoting itself as a progressive company.

Cons

Toxic positivity. All constructive criticism or discussion is shut down and shamed by management. Say that Stylists are the backbone of the company, yet make huge decisions impacting us without consulting us. Treats Stylists like a cog in a machine. Removing all flexibility for the Stylist role and completely changing the expectations for the role, even for Stylists who've been employed with SF for years. Telling Stylists that they can agree to comply to the new expectations or "voluntarily resign."

1.0
Aug 4, 2021

Stylists Are Not Valued

Recommend
CEO approval
Business Outlook

Pros

The discount and that the work is remote. I used to be very happy with the flexibility, but now that is gone.

Cons

Where to begin! If you want to work somewhere that is full of toxic positivity and will praise you for your flexibility without asking you how you feel about changes and disregarding you completely, then work here. They ask us to bend over backwards with little to no notice. I used to think SF was amazing and offered a great opportunity to stay at home parents as well as working single moms. Not anymore! In fact, I would go as far as to say that they are completely unsupportive of single moms and stay at home moms with the new policies they have now adopted as it is near impossible to work for them if you fall into either of those categories and depend on yourself for childcare. As of this week, SF has required us to be available for more hours but completely limited working operation hours. SF is now just a corporate company full of greed and the new CEO does not care about the "little people" who keep this business running. She cares about money and shareholders. If you want to work for a company that has constant changes and the only consistent thing you will discover is inconsistency, then this place is perfect for you. They will do WHATEVER they want to make money and without any disregard for stylists AT ALL. This place sucks. Run. You will never feel valued as a stylist, but will constantly be told that you are the "heartbeat of the company." It's all just a bunch of manipulation and gaslighting to get what they want. I've been doing this almost 4 years and the latest changes are upsetting to say the least. Also they've continued to limit the capacity in which stylists can communicate to each other because they don't want us to complain and form a united front against the total BS.

1.0
Dec 19, 2018
Recommend
CEO approval
Business Outlook

Pros

I was able to work from home on occasion and was approved to use paid time off when needed. I would love to list all of the other pros that I once had while working at Stitch Fix, however they changed their "policies" rather abruptly without taking their employees dissatisfaction into consideration.

Cons

- You may get ambushed and terminated while 6 and half months pregnant because they documented every move you made for a month and collected erroneous data about your job performance in order to get out of paying for your maternity leave - Extremely unprofessional (Ex. My male manager was so uncomfortable with my pregnancy that he once told me I should "sit on a stack of towels", I saw a manager sitting in a meeting room with the lights off watching shows on his work laptop for several hours during a regular shift, etc.) - Disorganized - Insensitive to personal issues - Lack of proper RECOGNITION/COMPENSATION for specialized teams - You'll only move to management if you drink the Kool Aid, so there's barely any room for growth - Horrible communication between management and employees - Mixed direction/communication/information from each manager - Most people in upper management/management have no idea what they're doing nor have any experience in their role prior to Stitch Fix, so they're constantly trying to compensate for their lack of management skills by relying on the company's mission statement and certain keywords such as "partnership" and "integrity" - Management is essentially a 30-something year old Sorority chapter - You may end up working there for 4 years and never make a dime more than the day you started despite having taken on multiple additional tasks and positions that are not listed in your job title - Compensation is based on "Market" rather than "Merit" so you're never going to get a raise unless every other company in the area changes their compensation

Viewing 52 - 54 of 2,807 Reviews

Glassdoor has 2,876 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.