Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Oct 1, 2019

It's okay.

Recommend
CEO approval
Business Outlook

Pros

work from home set my own hours pretty straight forward software easy job

Cons

I suspect the software dev team is working on a way to replace our jobs eventually with AI. It's quite discouraging. Pay is minimal. Benefits are minimal. Nothing really inspiring about it. As of late, they are starting over-manage us with new rules in place every week. Some rules are pointless and make the lives of stylists harder. I'm not inspired to stay in this company and put out my best work. The inventory is SO boring and ironically overpriced. Quality of clothes is meh. I think the worst part is they sometimes ask you to VOLUNTEER for them. We already get paid close to nothing. Nobody is going to do that, honey.

1.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

There are incredible snacks and drinks and the office in Austin Texas looks like a place that you would enjoy working at.

Cons

They preach a gospel of “Live your best life.” But I saw countless incredibly talented colleagues treated as numbers on an excel spreadsheet and subjugated to warnings over ticket solves that had been proven inaccurate time and time again. No merit based raises, and if the market rate for pay goes down, you’ll be brought into a meeting to be told that you’re lucky to be paid what you are, and to not tell new hires that their pay will actually be about 25 cents less. Actually, a lot of one-on-one meetings ended with “And don’t tell your coworkers, they might have heard something different and we don’t want to hurt them.” - I guess that is what they refer to as “open door policy.” I guess what is most disappointing is the toxic nature of management. They aren’t actually trained to be leaders, which is why we would generally get speeches and advice that had nothing to do with the job (Or 8 hour mandatory trainings about communication). But if you don’t take said advice, you’ll be reprimanded. Or, if you’re too good at your job, you’ll never be promoted “Because you don’t know what it’s like to handle adversity.”

3.0
Mar 20, 2019

Mixed Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the ability to work from home (though this seems to be changing to less flexible), and are a part of an insipring and transparent culture.

Cons

The marketing team doesn't have aligned leadership and typically receives conflicting direction. Path to promotion is unclear. Expectation to work outside of regular hours is high. Parental leave is on par with other SF companies, but the majority of people who have gone on parental leave while on the marketing team have not come back to their position and have been put on to other teams upon returning to work. It's probably best not to have a child / adopt while working at this company while trying to build your career.

Viewing 103 - 105 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.