Stitch Fix reviews

3.3

50% would recommend to a friend

(2,811 total reviews)
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Matt Baer

59% approve of CEO

31% positive business outlook

Stitch Fix has an employee rating of 3.3 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stitch Fix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Nov 9, 2016

Good role for awhile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Enjoyable the first few months - Great discount on fabulous items - Flexible schedule, work from home atmosphere - Decent pay for a part time job - Cool to be part of a start-up culture and community - A service to help make women feel good-- love that

Cons

- The work gets extremely monotonous, hence why I said it's only enjoyable for the first few months. It's read a profile, style, write a note, press send, repeat. Read a profile, style, write a note, press send, repeat. I get the sense that this contributed to high employee turnover. - Begin to crave human interaction with remote work. - I worked here for a year, and the entire time inventory was always an issue. Obviously if you run a marketing campaign featuring key items, you should expect that many, many customers were going to request those items. I hated to let customers down, and finding something similar often wasn't an option. There were too many "unicorn items." - Beyond client requests, inventory was an issue just as is-- sometimes there were just 2 items available for a person, and with further research you already knew they'd hate both of them. Having little available to choose from, yet feeling pressure of wanting to make your metrics and please your client made it challenging. This also made it hard to get in all your intended hours, as you don't want to style when there's nothing available. - Taking time off: It's a part time job, you obviously don't earn or expect PTO, and when you'd request more than the 1 week per year they'd make it difficult. I had more time off with my full-time job, where I actually did earn PTO. - No incentive for high performing stylists. Should get performance pay. I outperformed almost everyone on my team and made the same amount. - Very few opportunities for advancement. - TOO many e-mails sent each week, got overwhelming.

1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Build you own schedule, some good team leads, flexibility to work when I want to

Cons

StitchFix has a core group of management- lots of nepotism and favoritism. Despite growing rapidly, still unable to work out inventory issues or pay a decent wage. There's no opportunity past part-time stylist, promotions are given to people in the clique. Grew to fast, now is a case study of bad hiring and promotion. Dying from within.

1.0
Aug 24, 2021

Great until it wasn’t.

Recommend
CEO approval
Business Outlook

Pros

Remote Some good team leaders out there

Cons

They have made changes that have basically removed all flexibility from the position. So all the pros that drew me to the job are no more. Therefore, not worth it. Go find another opportunity if you are looking for part-time. Plus, it’s mundane/repetitive work.

Viewing 184 - 186 of 2,811 Reviews

Glassdoor has 2,881 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.