Stripe reviews

3.7

61% would recommend to a friend

(1,332 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Jul 20, 2023

Poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High growth business Rapid product expansion

Cons

At a macro level, the main issue is that leadership is generally lacking here. My personal experience of course will be very different from others, and certainly biased. I joined Stripe last year with the allure of great compensation, flexibility on work-life balance, challenging work, and an apparently engaged and collaborative team. After a couple of weeks, I got lumped into their reduction in force. that impacted 14% of the company or over 1,100 people. It was bad, but in truth, I have no "ill will" to the company as it was a large and very difficult business decision. That said, for people considering moving to Stripe, I call out two facts for you to consider. 1. Such a large move in layoffs would have been known before people like me (and there were others) moved to Stripe. Professionally they should have notified us before we left other jobs, or even drew out the hiring process. These large of a decisions are not made on the fly and take months of review by legal, HR and management teams. Candidates like me though, joined with honest intentions and trusted the employment contract. Professionally it is just poor form to not be honest. If managers did not know, then that is a much larger problem internally on how they operate. 2. This is public information available on the web: they were hitting close to $1Trillion in processed payment volume. Their reason for the layoff and subsequent private funding round (at a much lower valuation) was a lack of profitability. Anyone in payments know that to still be losing money at that level of volume, is a massive red flag. Information that unfortunately, became available after I left.

1.0
Nov 10, 2023

Horrible Upper Management

Recommend
CEO approval
Business Outlook

Pros

I worked with some of the smartest, kindest, most hardworking people I've ever worked with. It was really wonderful to go to work each day knowing I was going to create so many amazing things with such talented people. I never felt like I was "picking up the slack" for anyone, ever.

Cons

- Work/life balance only happened if you had firm boundaries and set your calender with "working hours". Even then it was kind of looked down upon to have those boundaries. - Most managers would email/ping on evenings or weekends. - The upper management was absolutely horrific and completely out-of-touch. Managers were encouraged to not give employees "meets or exceeds" expectations, and instead often encouraged to manage people out. - Very little transparency and no time/resources given to "huge" and "important P0" projects. When the projects went poorly they would then blame the project managers. - Overall a really horrific working environment with lots of scare tactics from upper leadership and some of the managers. - Always a looming threat of being fired/laid off at any moment for no reason.

Viewing 55 - 57 of 1,332 Reviews

Glassdoor has 1,512 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.