Stripe reviews

3.7

61% would recommend to a friend

(1,334 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

* a top unicorn in tech * awesome product and API * fast product iteration and ship rate * talented workforce * challenging * great perks

Cons

The operating principles are honorable, yet they are not followed. Your performance will be evaluated subjectively against moving goals that are either impossible to reach or have never been established. If your manager doesn't like you, they'll make your life miserable and fire you after demoralizing and confusing you to the point of anxiety. This happens frequently. Although Stripe refers to this as "performance management," it is abusive. The worst middle management I've encountered in my 15 years as a professional. Instead of empowering and growing, 1:1s were utilized to criticize and denigrate. No guidance, no coaching. Fear and bear traps. Get ready to tip-toe. If you want to keep your sanity, confidence, and happiness, stay away from this company.

5.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- Challenging, interesting, meaningful work - Very little red tape - Good work-life balance, encouragement to take time off

Cons

- We're still trying to figure out where process would be helpful - Everyone is so humble and down-to-earth that people are sometimes not recognized for doing great work - Looks like work-life balance is still pretty dependent on what team you're on

2.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

-The pay and benefits are fantastic, and the company goes all out to make employees feel taken care of in those regards. -Some genuinely good people -The company is doing exciting things and expanding into new avenues of business

Cons

-Very PIP driven culture, while expressly tiptoeing around calling it that. Feedback I received in a performance cycle was framed as recommendations, and when asked if it was a PIP, I was told it was not. Only for it to be referenced as a "performance plan" in a latter performance review a year later, and a mentor partnership being called a "coaching plan". There's a preaching of transparency and feedback, but my managers never gave me feedback on performance during 1:1s, only to unleash a deluge of it when it was convenient for them. -Toxic politics when it comes to the AE team, there were some AEs who went out of their way to throw other members of the Account Team under the bus to deflect customer feedback on their own performance. I watched one jr AE in particular spend more time pushing a customer to support instead of selling them a solution because they were afraid of talking to them. In addition, they attempted to push other employees to take action in ways that broke protocol, and then put them blame on them. No manager support in this regard either. This particular individual would also take credit for tasks I completed, with zero pushback from management. -Lack of ownership guidance for multiple roles. The TAM team in particular seems to have a very nebulous definition of what they were responsible for. I found myself multiple times taking on tasks meant for CSMs and TAMs, and received similar feedback from my counterparts on those teams. Again, management did little to help in defining those when it was brought up.

Viewing 70 - 72 of 1,334 Reviews

Glassdoor has 1,514 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.