Stripe reviews

3.7

61% would recommend to a friend

(1,334 total reviews)
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Patrick Collison

84% approve of CEO

73% positive business outlook

Stripe has an employee rating of 3.7 out of 5 stars, based on 1,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Stripe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 5, 2025
Recommend
CEO approval
Business Outlook

Pros

- Salary and benefits are above market - Codebase is unit-tested to a fault, CI/CD pipeline is sold - Bufo, the LLM doc chatbot is a lifesaver for digging through internals - Customer support dashboard and observability tools are loaded with goodies - Big platform team handles all the scalability heavy lifting

Cons

- Processes and tools are decided for you, hardly any space for smarts or creativity. - Codebase is a tens-of-GB Sorbet-typed Ruby disaster. Leaders flex on 9.99999% uptime, but it means everything's in-house bespoke junk that you'll never see in your next job. - No chill between projects. deadlines are savage, everyone's fried and too slammed to help a teammate. Management's a fear machine. Question them and you're gone. Seen solid folks booted for nothing. - Annual layoffs signal at stack-ranking by naive metrics (lines of code?), forcing even top seniors to grind code instead of leading. - Security's a straitjacket: No unapproved installs, even browser extensions! They raid laptops and grill frequently. - Bug-triaging nightmare from rushed, tangled spaghetti code.

4.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

* Everyone's superficially very nice and empathetic, most genuinely so * Good pay, and great benefits, especially if you have kids * Interesting technical problems * Great vision and solid product execution

Cons

Upper management seems pretty good at managing the business side of things, but horrible at managing employees/talent * As an engineer, literally the only thing that counts for perf evaluation is "technical impact". Things like mentoring, interviewing, code cleanup, long term strategic design, etc, are all given lip service but are ultimately irrelevant. This extraordinarily naive evaluation mechanism, combined with stack ranking and what now appear to be annual layoffs, leads to all the negative consequences you'd immediately imagine - backstabbing, laser focus on immediate results no matter the long-term consequences, teams building things on their platforms that don't make sense (but yay, more technical impact for us!). * Many things that would be documented company-wide policies at other places I've worked seem to be guided more by rumor than anything else * Teams aren't well coordinated. You'll have one team building a puppet replacement, and several other teams that require their configs to be defined using puppet, with no apparent plans for migration. * Seemingly nonsensical reorgs happen several times a year, with often significantly negative consequences for ICs/managers. E.g. you come in Monday morning to discover your team no longer exists, and you're now working on team X. Nobody ever asked if you want to do X. Your management chain for the next 3 levels has also been shuffled, and team X now has a bunch of new semi-random sister teams. * Since everyone is supposed to be "Exothermic" and "Macro-optimistic", pointing out these problems can land you in hot water unless you try very hard to put a positive spin on things. Even being grouchier than average can have official negative consequences. It sometimes feels like being in a horror movie where everyone's compelled to be outwardly cheerful no matter what (e.g. "Get Out", "Black Mirror S3E1"). * Despite several rounds of layoffs they've had over the years, they're still terrible at it (though at least severance is good). Google "stripe layoff duck"

2.0
May 16, 2024

Managerial mess

Recommend
CEO approval
Business Outlook

Pros

Great technical expertise. The quality of people of tools to do your job are high. Pay is good.

Cons

Hyper-performance focus over focusing a creating a healthy environment for people to perform at their best. High earning ICs get managed out.

Viewing 73 - 75 of 1,334 Reviews

Glassdoor has 1,514 Stripe reviews submitted anonymously by Stripe employees. Read employee reviews and ratings on Glassdoor to decide if Stripe is right for you.