Subway reviews

3.4

52% would recommend to a friend

(22,183 total reviews)
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Trevor Haynes

59% approve of CEO

37% positive business outlook

Subway has an employee rating of 3.4 out of 5 stars, based on 22,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Subway employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Sep 5, 2012
Recommend
CEO approval
Business Outlook

Pros

You can be done working at four. You get to meet many people on a daily basis. You can intimately know your entire staff and share their lives. You get to train, hire and fire employees. You get to order food and other products for your store. You learn to schedule. You learn how to run a business, which you should use to start your own business.

Cons

You have to work 50 hours a week. You will not be paid more if you go over. You have to get up at 5:30 a.m. to run your store. You can't have a social life past 9 PM. You will hear many idiots singing the "5 Dollar Footlong" song on a hourly basis. You have to deal with many idiots who don't understand the menus that corporate sends out every month. You get blamed for your food costs being so high yet your owners want you to sell pizzas for a $1 ($.08 loss per pizza, not to mention credit cards take a percent) which makes the food cost 9% higher. You get blamed for using too many people on the schedule yet if you don't, the store can't run. You have to get inspected on 200+ silly nitpicky things that corporate thinks is necessary to be a "model" subway. Some of these things don't even make sense to employees but only to your inspector. And missing 3 of them puts you out of compliance. Your inspector will tell you to "fix it" but will not have any suggestions as to how you can fix it. She will then tell you which page to turn to in a 3000 page operations manual, yet your store has limited space so the suggestions cannot be fixed without an addition to the building. Three months of being out of compliance puts your store in "arbitration," a method of determining if the inspector is bad, you're bad or your employees or owners are bad. Oh, and you have to maintain a happy, chipper working environment to "encourage" students to eat at three of your locations on the same school campus. And you get blamed for loss in sales yet your owners don't acknowledge the many new (10+) alternatives in food choices around the campus.

3.0
Apr 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, the work is fairly easy, the food is good, and it can be fun when people do their jobs right.

Cons

A lot of the employees don't really want to work, customers are rude, the pay sucks, and you don't get many breaks. Also, if you have to work by yourself, it's horrible.

1.0
Mar 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Great regular customers. SOME good people to work with IF they survive and can deal with management/the toll taken on there body + moral.

Cons

Minimum wage. Was told we were allowed a break BUT they can fire us for any reason and that NO ONE chooses to take there break. You must stand any where from 4 hours to 10 hours with out ever sitting down depending on how long your shift is. Some can't handle this and its sad. The management sits on there butt playing on facebook a lot or goes to the bank aka shopping for hours. If the management does decide to work the counter the management in question will yell at every one for not being fast enough even messing up your sandwiches in the process of doing there one sandwich. There is also no feed back the management just insults you and curses about you behind your back or mostly within ear shot but never directly to you. All you get is a friendly smile and get to hear the management complain about some one else. Management changes their mind like the wind and will mess with your schedule by either A. Loading on to many hours to handle or B. cutting your hours to nothing depending on their mood that day. DO NOT ASK FOR A DAY OFF!!!! Management will show you there calender and tell you to please mark in advance any days you may need off and that they will do their best to accommodate you. This is a trap. You will suffer consequences. These consequences also very like the wind but they will come. It is a very political system. I would say after you have been there for several months to a few years you get used to it but that would be a lie. Unless of course you thrive on drama in which case you'll love this job.

Viewing 46 - 48 of 22,183 Reviews

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