Subway reviews

3.4

52% would recommend to a friend

(22,179 total reviews)
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Trevor Haynes

59% approve of CEO

37% positive business outlook

Subway has an employee rating of 3.4 out of 5 stars, based on 22,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Subway employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Apr 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours Fun co-workers Kind customers Nothing else Terrible company

Cons

Never receive off time Corporate staff mocks store staff 10 min breaks No tipping policy, but instructed to put tips into drawer. Manager probably took it for herself

1.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

If you love being stressed out all the time, working 16 hours a day to make impossible deadlines, being micromanaged and in constant fear of being laid off this is the place for you

Cons

To many to list but the two biggest are the constant dishonesty from leadership coupled with their unbelievable incompetence. I have never in my professional life seen anything like this. What happened at Subway is sad actually. Fred spent decades building something and in less than 8 months the new leadership has completely destroyed it. It may be the owners intention to sell in the end but that brand is incredibly damaged. And yes all the posts and news stories you hear about the franchisees complaining are true: Leadership does not care about them at all and they make that clear with most of the decisions they make. Most amazing thing is that they are still posting open positions. No one in their right mind should work their, the pay is below average, culture is toxic and there is zero promise you won’t be laid off tomorrow.

1.0
Jul 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Recognized brand name. That is all.

Cons

Too many cons to count so I’ll name a few that stand out. New CEO brought in to clean house has done just that courtesy of 3 RIFs in the past 6 months. He’s bringing in his old BK cronies one by one and getting rid of old mgmt. Old or new, doesn’t matter, the brand is broken beyond repair and the sr execs running the show don’t have a clue on how to fix. Let’s bring back $5 ft long even though franchisees don’t make money off it. Less than 2 weeks later and millions spent on ads, they’ve canned the promo because it was a total failure. So aside from not listening to franchisees, the place is run by dishonest execs, one of whom told me my job was safe from cuts (and even gave me a larger work space if you can believe that) only to then call me and tell me my position was eliminated. Also, new chief insights officer has been there since Feb and has zero achievements to show of. But I’m sure he’s making nice bank. The politics are a whole other story. So I’ll wrap up by saying that unlike some companies where HR sometimes reads and responds to these types of posts, I don’t imagine I’ll get a reply because the person responsible for reason these has probably already been let go too. Good luck and hope Chidsey finds a good buyer to clean the rest of the broken house.

Viewing 4 - 6 of 22,179 Reviews

Glassdoor has 25,142 Subway reviews submitted anonymously by Subway employees. Read employee reviews and ratings on Glassdoor to decide if Subway is right for you.