Subway reviews

3.4

52% would recommend to a friend

(22,179 total reviews)
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Trevor Haynes

59% approve of CEO

37% positive business outlook

Subway has an employee rating of 3.4 out of 5 stars, based on 22,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Subway employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
Jun 16, 2017

A 5-Year Slide into Terrible at HQ

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free breakfast and lunch, and (finally) get Black Friday as a paid holiday.

Cons

Subway has been falling down the stairs - in consumers' minds and with employee treatment - for 5 years straight. Founder passed away and would be absolutely sickened by the absentee mgmt. style of his sister (now CEO), and at the performance (franchisees bleeding money) of the amazing brand he built from scratch. When I started in 2000, this company valued its employees, cared about their career success and allowed a work/life balance. From 2012 and after, the company paid way more lip service to valuing/caring for employees, but all of its actions said - you're a number, you don't exist outside here. Example: the company tried to achieve "Great Places to Work" status via anon. employee surveys, but fell short. Rather than making it a great place to work, they strong-armed Directors into having their people all retake it and give good ratings.

1.0
Aug 31, 2010

Worst job ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The manager was a nice guy, but that was it. his hands were tied regarding raises, job security (if a 'secret shopper' came and you put more then 6 black olives, tomatoes, banana peppers etc) on a sub you would be fired on the spot. the only way we could get a raise is if the store made higher sales, regardless of your quality as an employee

Cons

I had to work the dinner rush all by myself, there was literally a line out the door for hours. the only way we could get a raise is if the store made higher sales, regardless of your quality as an employee, so I was stuck with minimum wage indefinitely. If you failed to say 'welcome to subway' within 3 seconds of a customer walking in you could get written up, if that happened to a secret shopper you would get fired. this job was the worst.

Viewing 10 - 12 of 22,179 Reviews

Glassdoor has 25,142 Subway reviews submitted anonymously by Subway employees. Read employee reviews and ratings on Glassdoor to decide if Subway is right for you.