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Summa Health System

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Summa Health System reviews

3.5

61% would recommend to a friend

(615 total reviews)
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Cliff Deveny, M.D.

79% approve of CEO

45% positive business outlook

Summa Health System has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summa Health System employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

615 reviews
3.0
Apr 7, 2016

Your just an employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Reasonable compensation, Good coworkers

Cons

Poor Management and communication. Take over of community hospitals to close them.

2.0
Jun 15, 2015

My first year was great! Already burnout..

Recommend
CEO approval
Business Outlook

Pros

Plenty of options within one company to find your interests as a RN. They have tuition reimbursement for degrees that they employ.

Cons

Hire ups don't understand staffing other than what it looks like on paper. They try to change things that are broken. They only look at the business and ratings. Things went down hill when they removed the weekend option program.

3.0
Jun 9, 2015

Mangement is Old School and Tone Deaf

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1-3. The organization is committed to providing great healthcare to the local population, and being engaged in the Akron area. 4--6.. Front line employees up through management really care about patient safety and improvising the patient's experience throughout the entire system. 7. The employees who have stuck with Summa through the tough times over the past decade, are good people. 8. I love that I'm encouraged to develop relationships with my patients and encouraged to advocate for them. 9. I know of an employee who was set up by her supervisor and manger about five years ago. The employee went through HR, and eventually the legal department was involved. She thought they would just support the management team but once they investigated and discovered the set up, Summa made it right (she got an apology and her job back).

Cons

1. Management style is very old school and unable or unwilling to keep up with the rapid changes in the industry. (building more ERs than community clinics and after hour urgent care centers) 2. System over-site of compliance issues is lax (CMS, Joint Commission have both found real issues that were minimized by management) 3. Employee policies are often ignored when departments short staffed 4. Senior Management is unable or unwilling to acknowledge and address patient care problems caused by reduced staffing levels. 5. "DERP" effect - Management ignores events which expose system issues, and attack the messenger instead of taking advantage of the opportunity to address the root cause. (If this review were read by senior management they would be more interested in who wrote this than what is being said). 6. Instead of focusing on the above items, management is rolling out a 1980s era dress code that is horrifying to anyone born after 1985. 7-10. Summa's stagnant wages and benefits are causing an ever widening gulf between Summa and the two major health systems in Cleveland, sucking up some of our best practitioners and staff!

Viewing 13 - 15 of 615 Reviews

Glassdoor has 666 Summa Health System reviews submitted anonymously by Summa Health System employees. Read employee reviews and ratings on Glassdoor to decide if Summa Health System is right for you.