Does Summit Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Summit Credit Union. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Summit Credit Union?

66% of Summit Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Credit Union 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Summit Credit Union?

Senior Universal Banker (25) , Universal Banker (25) , Bank Teller (10) , Teller (8) , Branch Manager (7) , Mortgage Loan Officer (5) , Call Center Manager (3) , Information Technology (3) , Member Service Teller (3) , Business Credit Analyst (2) , Contact Center Representative (2) , IT Intern (2) , Lending (2) , Lending Advisor (2) , Manager (2)

What are the pros of working at Summit Credit Union according to real employee reviews?

"The benefits were great and probably the hardest part to leave." ((in 45 reviews)); "Great Coworkers" ((in 13 reviews)); "Most of the people are friendly and great to work with" ((in 12 reviews)); "Great culture focused on helping our members!" ((in 8 reviews)); "401k match, bonuses, and PTO" ((in 6 reviews))

What are the cons of working at Summit Credit Union according to real employee reviews?

"Poor management and and no life balance even though they promote that that is important to the company." ((in 16 reviews)); "bad manager to have above you" ((in 15 reviews)); "Low pay or at less lowball employees" ((in 15 reviews)); "Sales oriented, and upper management was clicky.. lots of travel for training" ((in 9 reviews)); "Senior management and branch management pretty unsupportive across the board" ((in 4 reviews))

What are employees saying about Summit Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Summit Credit Union layoffs and their outlook for job security at Summit Credit Union in 2026.

What are the top reviewed Summit Credit Union locations?

Madison , Cottage Grove , Milwaukee , Sun Prairie , Franklin , Waukesha , West Bend , Fitchburg , Portage , Cedarburg , Hales Corners , New Berlin , Oconomowoc , Pewaukee , Greensboro , Madison , Yellowstone

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (208 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews

3.0

Aug 17, 2020

Good Job, Company Culture a Bit Misleading

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Company has good leadership (at the branch level) and reasonable sales goals. Coworkers are supportive and friendly. You will get raises/promotions for exceeding your goal.

Cons

Company culture is very "member centric" but we were asked to push products that were not in members' interests. Management did not appreciate if this fact was brought up. Generally any criticism of the company is not treated well.

1.0

Jun 3, 2019

Good credit union, bad employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and good pay

Cons

Management has no empathy for employee situations. They had known for years that I would eventually ask for part time hours due to my husband's worsening disability. They yessed me for years about it, but when the time came, refused to consider cutting my hours even though I could get all my work done in the time frame requested (I was back office). I don't even want to get into the crap they put me through my last few years there, suffice to say the loyalty I gave them for almost 15 years meant nothing to them.

3.0

Dec 23, 2017

Sr. Universal Banker

Senior universal banker

Recommend

CEO approval

Business Outlook

Pros

Great educational/training dept. Some of the most knowledgeable people in the biz to get you where you need to be to be successful in your position that is catered to Summit’s vision. Definitely enjoyed working with the members.

Cons

Unreal expectations of goals that are standard across all branches even in low traffic ones. Cold calling! Like really? Acts like a bank vs a credit union. Goals are not rewarded enough when reached, but beware if you have a bad month be prepared to hustle your members. Sooo many upper management micro managing all branches, don’t forget you also have your actual manager micro managing as well.

Viewing 61 - 63 of 208 Reviews

Jobs at Summit Credit Union

Indirect Processor 1

Cottage Grove, WI

View job

Mortgage Loan Underwriter

Centralized Loan Processor 1

Contact Center Member Relationship Specialist 1- Part Time 15-19 hours