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Summit Credit Union

Engaged Employer

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews
3.0
Jul 18, 2022

Inconsistent Management

Recommend
CEO approval
Business Outlook

Pros

Fantastic training and education. Credit union culture vs bank mentality.

Cons

Always seeking more out of an employee, even if the individual is achieving higher than average growth and is at capacity.

2.0
Jul 5, 2022
Recommend
CEO approval
Business Outlook

Pros

-Benefits are decent but not as great as they try to hype -Good stepping stone to work your way up into finance if you can hang that long -Some remote work opportunities

Cons

-Management heavy -Too focused on numbers and not the employees doing the actual work -Understaffed -Force you to work in other departments you were not hired for (esp. call center) -Management accepts those who kiss up over employees who actually work hard and efficiently -Not as diverse as they want to portray

2.0
Jun 29, 2022
Recommend
CEO approval
Business Outlook

Pros

- Employees - Credit Unions have some of the best employees, with some of the most member focused goals. Summit has great employees in all of their departments. - Community Involvement - Summit is very community focused and shows it by allowing employees to volunteer as paid time. - Pay - Pay is good and fairly competitive for the area. - People - I would like to stress that most people I worked with in all departments are awesome and our member facing staff are some of the best in the industry.

Cons

- Middle Management - Middle Management will do anything to better themselves, without consideration for their direct reports or teams. Throwing people under the bus is common, along with a complete lack of support. "How can I help you" followed by "I don't think you're that busy" is all but uncommon. - Work Life Balance - It's no secret that Salary positions sometimes have 40 hour weeks and sometimes have 60 hour weeks. That's nature of the beast, but not every week should be a 50 or 60 hour week, followed by managers stating you're not meeting demands. I was actually told that I should work more nights to catch up on work, after being forced to work through holiday weekends and many week nights. - Adaptation - Summit did a great job adapting to the Pandemic and the changes that came with for individuals to work remotely. Managers did not necessarily do as great of a job adapting to employee's needs to be successful. Some managers prefer methods of management that they know are not working for their team, but instead of finding an alternative method, they continue to push these methods so they don't have to research or implement alternative methods. This leads to employee frustrations and managers putting the blame on their employees.

Viewing 106 - 108 of 208 Reviews

Glassdoor has 213 Summit Credit Union reviews submitted anonymously by Summit Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Summit Credit Union is right for you.