Does Summit Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Summit Credit Union employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Summit Credit Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Summit Credit Union?

66% of Summit Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Summit Credit Union 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Summit Credit Union?

Senior Universal Banker (25) , Universal Banker (25) , Bank Teller (10) , Teller (8) , Branch Manager (7) , Mortgage Loan Officer (5) , Call Center Manager (3) , Information Technology (3) , Member Service Teller (3) , Business Credit Analyst (2) , Contact Center Representative (2) , IT Intern (2) , Lending (2) , Lending Advisor (2) , Manager (2)

What are the pros of working at Summit Credit Union according to real employee reviews?

"The benefits were great and probably the hardest part to leave." ((in 37 reviews)); "Great Coworkers" ((in 12 reviews)); "Most of the people are friendly and great to work with" ((in 12 reviews)); "Great culture focused on helping our members!" ((in 8 reviews)); "Bonuses when the CU meets its goals were always nice to see" ((in 5 reviews))

What are the cons of working at Summit Credit Union according to real employee reviews?

"Poor management and and no life balance even though they promote that that is important to the company." ((in 16 reviews)); "Low pay or at less lowball employees" ((in 15 reviews)); "bad manager to have above you" ((in 14 reviews)); "Sales oriented, and upper management was clicky.. lots of travel for training" ((in 8 reviews)); "Training is almost nonexistent for member" ((in 5 reviews))

What are employees saying about Summit Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Summit Credit Union layoffs and their outlook for job security at Summit Credit Union in 2026.

What are the top reviewed Summit Credit Union locations?

Madison , Cottage Grove , Milwaukee , Sun Prairie , Franklin , Waukesha , West Bend , Fitchburg , Portage , Cedarburg , Hales Corners , New Berlin , Oconomowoc , Pewaukee , Greensboro , Madison , Yellowstone

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews

3.0

Sep 21, 2021

Not the worst, not the best

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits, nice HQ, good people, lower management work really hard

Cons

Micro managed and unrealistic goals. Never get full payout for gainshare as they increase goals if we get too close through the year. Will only give raises/promotions if you've already been doing the job for a year or forced (like giving notice or getting another job offer) and you should take what they say at face value unless it's in writing (will promise promotions and not deliver). Upper management does not care for the individual and we are just numbers to them. They exploit workers to cut costs for labor. Inconsistent in many areas.

4.0

Sep 2, 2021

Great starter experience workplace

Digital applications developer

Recommend

CEO approval

Business Outlook

Pros

Easy integration into the business. Great work environment. Innovative projects to work on. Great benefits.

Cons

Trending towards more corporate work environment norms. Not always flexible. Pay is not competitive to the general field.

3.0

Sep 1, 2021

Run………………You will Burn Out!

Universal banker

Recommend

CEO approval

Business Outlook

Pros

Benefits and Profit Sharing, PTO.

Cons

Not only are you expected to do your “titled” job, but you will also “help” the Contact Center every day in only 8 hours. No overtime. Having time to “help” is one thing, but when you cannot keep up with the job you have due to staffing shortages, expectations at Summit are unrealistic and unattainable. Employees are leaving in large numbers every month. What does that tell you? The poor new employees are not trained properly and are miserable. Recipe for disaster. How is Summit going to succeed with no “seasoned” employees? They are leaving due to burn out. Not only do the employees suffer with this recipe, but so do Summit’s members. Can someone please tell upper management to fix the broken wheel?

Viewing 124 - 126 of 208 Reviews

Jobs at Summit Credit Union

Video Teller

Cottage Grove, WI

View job

Member Service Teller

Lake Mills, WI

View job

Member Service Teller