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Summit Credit Union

Engaged Employer

Summit Credit Union reviews

3.8

66% would recommend to a friend

(208 total reviews)

Kim Sponem

75% approve of CEO

65% positive business outlook

Summit Credit Union has an employee rating of 3.8 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Summit Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

208 reviews
3.0
Jun 1, 2018

Stressful

Recommend
CEO approval
Business Outlook

Pros

The coworkers are great, they have good benefits. They have every employee on a development plan.

Cons

Tellers are subjected to being berated by customers on and almost daily basis. This is expected of the job. There are sales goals to meet on top of being under constant pressure. Typically it feels understaffed because they have very strict limits on how many people they can have on a team despite how busy and stressful it is for the tellers.

2.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, I made a lot of money

Cons

Very high stress, little to no recognition for well exceeding goals. I was in a commissioned position and worked extremely hard to maximize income, but upper management didn't like that I made more than them so they drastically lowered the pay structure. They changed it 4 or 5 times during my tenure. I also had 5 different bosses in 7 years. I am told that the CEO, Kim Sponem, held meetings to discuss reducing pay for mortgage lenders because I was "making too much". Kim's ego knows no bounds. The Credit Union was making a lot of money because of my efforts. I produced about 18% of the volume with at least 12 lenders being on the team. Yet upper management gave me no recognition. They pay their mortgage lenders a below market commission because they think anyone can step into the position and do the job.

3.0
May 27, 2018

Lending Advisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training program is strong within the organization.

Cons

Not flexible with schedule and salary was low.

Viewing 172 - 174 of 208 Reviews

Glassdoor has 213 Summit Credit Union reviews submitted anonymously by Summit Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Summit Credit Union is right for you.