Summit Media 2.0 reviews

The business culture used to be fantastic - with everyone seemingly working for the same team, in a great office environment. They hosted multiple events a year, had breakfast for staff each morning and lunch a few times a month (either via catering or ordering in from a local business) and lots of team bonding happened after work i.e. drinks or things like 5-a-side football. That depleted over the years, and it's somewhat a shell of its former self in that regard, in my opinion. I appreciate the why's somewhat, with the pandemic and expensive office costs - but so much more could have been done with the building they're in, and in developing the culture, inspired by what it was pre-pandemic. People are individuals, and should be treated as such - not just with a copy and paste approach, which got rather frustrating at times. For example, certain people couldn't be promoted because of how it may look to someone else who'd been in the same role for longer that hadn't been promoted. A people first approach would be recognising and working with employees as individuals, bringing those up that needed to be and embracing/rewarding those employees that showed higher promise, or were just working to a higher standard - despite the amount of time served in that role. The office itself, of which you are required to be in 2 days a week minimum (although it doesn't seem to apply across the board and some get treated differently), doesn't have enough seats to accommodate everyone should everyone come in (such as for mandatory client days or company meetings) - meaning people had to sit uncomfortably on lunch tables, or even go to another building or sit in a coffee shop to do their work. First come first serve approach to office desks. The space itself could be vastly improved - as it's a little bland with the odd splash of Summit branding - but I come from a time where they used to have very high office standards and personally I had higher exceptions for what a Summit working space was. I had to fight for every single pay rise or promotion - to get recognised for my contributions outside of my line manager i.e. they were always onboard with any pay rises/promotions and fought for me, but getting that through to upper management to take onboard and action was sometimes like getting blood from a stone. For example, I was a manager for a number of years and was working at a high standard - and by their own internal barometer, I was doing all the tasks of someone that was "top of the band" so to speak - but I was being paid just above the bottom of the band. It was only recognised when my manager handed their notice in, for them to realise they were not paying/treating me the way I should have been, hence why it went from the bottom of the band to the top in what seemed like such a snap, easy decision for them to make - almost admitting they were underpaying me. Had they not handed their notice in, I'm not sure how long it would have actually taken them to recognise my contributions. This happened at every level over 6+ years - ultimately resulting in me leaving the business due to the frustrations of being valued the way I was. I had intentions, and expressed the desire to continue working their, but I needed them to show me that they valued me the way I needed them to, after putting up with so many frustrations over a number of years. It's a shame, but you don't always get everything you want in life but I needed that balance back, and I just didn't see that happening at Summit, despite my best efforts to make it happen.

Lack of Support: Once the training is over, you’re on your own. There's minimal support or incentive to help colleagues, which is crucial when handling PPC and paid social accounts worth millions. Poor Compensation: Despite the high revenue generated, employees are paid almost less than minimum wage. The pay is not reflective of the workload or the value we bring to the company. Toxic Management: Persistent poor management drove me to seek employment elsewhere. When I handed in my notice, I was belittled and made to feel awful for looking out for my career. This is NOT how to retain employees. High Turnover: The company has a revolving door of employees. The turnover rate has skyrocketed since they started slashing benefits and reducing 'compressed working' hours. Incompetent Leadership: There are managers in senior roles who are making it up as they go along. There’s a blatant display of favouritism, with certain employees persistently praised and rewarded while the rest of us are ignored. Empty Promises: We have repeatedly dangled the promise of a bonus in front of us for over six months, only to be strung along with no actual reward. Negative Work Environment: The overall environment is detrimental to mental health and confidence. If you value your well-being, steer clear of Summit.