Sunbelt Rentals reviews

3.5

63% would recommend to a friend

(1,498 total reviews)
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Brendan Horgan

78% approve of CEO

60% positive business outlook

Sunbelt Rentals has an employee rating of 3.5 out of 5 stars, based on 1,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunbelt Rentals employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Nov 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Well-run corporate entity. In my opinion, the BEST in the top Rental Companies today. I've worked for United Rentals, RSC Equipment (acquired by UR) and a smaller company that Sunbelt acquired called Atlas Sales and Rentals-The Portable Cooling Specialists. Great growth potential. Variety of avenues (ie, divisions) you can select from and WORK TOWARDS. Sunbelt demands alot from its employees...managers (called PCM's or 'Profit Center Managers'), technicians, Equipment Rental Specialists, drivers, etc. However, in exchange for those high demands comes a wonderful safety-driven organization protecting its employees with the utmost attention and procedures in place, excellent benefits package and a World Class 'Support Center'...the culture is great in that we are forbidden from calling our 'Corporate Headquarters' a 'Corporate Headquarters'...they are viewed as the 'Support Center'...an amazing change in mindset I've never experienced but makes much sense and it shows with the great support.

Cons

Can experience long hour workdays and, due to the nature of the Climate Control Division, 'YES' we are a division that deals in the EMERGENCY business. I see many negative reviews from former (and even current employees) but PLEASE PEOPLE...know what you've signed up for. I'm a Sales Engineer and even last night I was out of technicians who could respond to an I/T Server from that lost A/C...We had to respond. I arrived after surveying the incident as I'm trained for, went to the branch, loaded the A/C, delivered and assisted the customer in installing. I will be going out there again at 10am to probably rent more a/c as the situation is even more dire. That's WHAT WE DO! Only other CON would be, although we have some great I/T Infrastructure, the HelpDesk at times can take a bit too long to get some issues resolved. Lastly, and probably the most important, is I really thing the training (in my division at least) should be improved.

3.0
Oct 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Most of the people at store level are good people. Honest and hard working. Some Mid level managers are willing to go out of their way for you. They will pay you a lot of money for your time, but you would see any time to spend it.

Cons

During my 3 years time there I have seen a lot of highly qualified people leave the company. Most of us were overworked and or unappreciated. They hire too many salesmen. They hire you for a position and expect you to be everything. Most of the year you work 10-15 hour days then for a short window you work 8 hour days. They expect you to drop everything and plan your life around them for emergency call outs 24/7. Management kept lying about what they would do with you in the future; Building an actual office space vs working out of shipping trailers, promoting people to management positions, then pulling those from under people and hiring for your position from outside. Demoting toxic managers to salesman instead of firing them. Promoting salesmen to managers that have no managerial experience and providing little to no training for the position. Salesmen don't always know the equipment they are renting out. Infighting between branches that customers not only noticed but seen as highly unprofessional. In my branch at the time, the mid to upper management mismanaged so much money that our division branch manager put a spending freeze on the division for 3 months. The money mismanaged was mostly spent on expensive dinners, spending hundreds on alcohol and lavished meals. The Individual branches got hit the worst with paying for it , coming out of the stores bottom lines, and losing profit. The individual stores became personal atms for out of control alcoholic upper and middle managers. It became a circus, I was promised a better and less stressful working situation in the future and plans keep falling through. I got tired of it, so I left. Yes most of the money goes to paying for alcohol in my experience. No one knows about the CEO.

2.0
Sep 4, 2018

Ok

Recommend
CEO approval
Business Outlook

Pros

They are understanding when family things come up. They have good benefits and a take home company truck.

Cons

I have been the only on call employee for 6 months, with no help. Hours are crazy and there is no relief. On call is ok but not for 130 days.

Viewing 139 - 141 of 1,498 Reviews

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