Sunstates Security reviews

4.2

83% would recommend to a friend

(731 total reviews)
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Denis Kelly

88% approve of CEO

80% positive business outlook

Sunstates Security has an employee rating of 4.2 out of 5 stars, based on 731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sunstates Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

731 reviews
1.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

- Training Department is well managed and continually improving. - Opportunity for a low level supervisor spot is readily available if you're even a halfway decent employee. - Glenn Burrell seems to have a genuine and honest vision for improving the industry as a whole - unfortunately it's a losing battle.

Cons

- No room for advancement. Sunstates talks a good game about career opportunities, but they really aren't there. Once you hit site supervisor there is nowhere to go since the upper management will even admit themselves that "the work is easier and the money is better". On the rare occasion that a high level position does open up, the talk of "hiring from within" goes out the window as well. - Ethics are terrible. During my time as a supervisor, I repeatedly uncovered and reported falsified documents and other dishonesty by my superiors, and to my knowledge nothing serious was ever done. These people will tell you what they think you want to hear long enough to get what they want out of you and then forget you ever existed. - Compensation seems comparable, but then again, like most contract agencies they are getting paid almost $30 an hour per officer and paying the person actually doing the work $9 an hour. There is a tremendous gap between officers and low level supervisors and branch leadership. Once again, the statement "the work gets easier and the money gets better" - that is NOT the way it should be. - Officers and Site Supervisors work hard. As a Supervisor I was on call and on the hook for my site 24/7. I was never guaranteed a day off or even an afternoon with my family without work taking over. $24,000 a year wasn't even close to enough pay for the hassle. The rare occasions when I called on a manager for support because I truly couldn't be at the site, I received no help whatsoever. Generally speaking, the good site supervisors work much harder than the account and branch managers for much less money. Add to that no holidays and (in some cases), not even holiday pay for working Christmas, Labor Day, etc., and it gets old fast.

1.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The officers that you get to work with are really great people. Yea, that's it.

Cons

-Upper management does not care about the wellness of their team. Be ready to work 12-16 hour days with no compensation. -The companies appearance standards antiquated and from the 50's. No visible tattoos, no piercings. Their own handbook only allows a watch and a ring on each hand. Nothing else. They expect business professionals to be guards. -If you are in a position of leadership, be prepared to be the scapegoat when things go wrong. Sunstates loves to point the finger at one person instead of attempting to hold managers accountable to actually fix the problems.

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Sunstates Security Response
8mo
Thanks for leaving a review. Your comments and concerns will be shared with the leadership team.
4.0
Mar 8, 2025

Good Pay

Recommend
CEO approval
Business Outlook

Pros

For the job that you do the pay is more than fair.

Cons

No real room for upward movement.

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Sunstates Security Response
1y
Thanks for taking the time to leave us a review. It's great to hear you enjoy working for us, the management team has been provided with your feedback.
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Glassdoor has 746 Sunstates Security reviews submitted anonymously by Sunstates Security employees. Read employee reviews and ratings on Glassdoor to decide if Sunstates Security is right for you.