Is Sunstates Security a good company to work for?

Sunstates Security has an overall rating of 4.2 out of 5, based on over 746 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 83% of employees would recommend working at Sunstates Security to a friend and 80% have a positive outlook for the business. The best reviews about Sunstates Security have been left by employees working as Regional Manager , Operations Manager and Supervisor .

Does Sunstates Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Sunstates Security employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sunstates Security. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sunstates Security?

83% of Sunstates Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sunstates Security 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sunstates Security?

Security Officer (185) , Operations Manager (44) , Security Guard (44) , Site Supervisor (30) , Account Manager (25) , Regional Manager (25) , Unarmed Security Officer (17) , Manager (16) , Site Manager (15) , Armed Security Officer (13) , Supervisor (13) , Business Development Manager (8) , Security Supervisor (7) , Unarmed Security Guard (7) , Security Officer - Site Supervisor (6)

What are the pros of working at Sunstates Security according to real employee reviews?

"Good pay and close from home" ((in 50 reviews)); "Management is great" ((in 48 reviews)); "Great benefits and laid back." ((in 45 reviews)); "The managers care about their employees." ((in 22 reviews)); "they really care about their employees" ((in 19 reviews))

What are the cons of working at Sunstates Security according to real employee reviews?

"Supervisors are encouraged through money motivation rather than chosen for team leadership affinity and aptitude." ((in 12 reviews)); "Upper management does not keep their word whatsoever and don't expect any type of useful communication with them unless they need something from you." ((in 11 reviews)); "A lot people talk about the pay but the pay could be better at any job." ((in 7 reviews)); "They expect you to always be at work even on your off days and there are no pay increases" ((in 5 reviews)); "Infrequent pay raises, a few payroll errors, team communication, expensive insurance" ((in 4 reviews))

What are the top reviewed Sunstates Security locations?

Raleigh , Charlotte , Savannah , Greensboro , Dallas , Houston , Cincinnati , Atlanta , Nashville , Orlando , Winston-Salem , Newark , Roanoke , New York , Phoenix , Durham , El Paso , Ontario , Portland , Fort Lauderdale , Fort Mill , Austin , San Antonio , Dover , Salt Lake City , Albuquerque , Maxton , Fort Worth , Indianapolis , Peoria

Sunstates Security reviews

4.2

83% would recommend to a friend

(731 total reviews)

Denis Kelly

88% approve of CEO

80% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sunstates Security has an employee rating of 4.2 out of 5 stars, based on 731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sunstates Security employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

731 reviews

1.0

Jun 22, 2024

Worst Security Company Ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The clients are decent depending on your site.

Cons

Unprofessional management, sexual harassment is tolerated, training is subpar. Retaliation for reporting improper conduct.

Sunstates Security Response

2y

Thanks for taking the time to leave a review. Your concerns will be shared with the management team.

2.0

Feb 19, 2024

MASSIVE Changes Needed to Improve the Company

Manager

Recommend

CEO approval

Business Outlook

Pros

I was hired by Sunstates Security in a Management Role. The management within the office is very helpful when they can, and always available to speak to on any matter. A flexible schedule, which is great for helping with my personal matters. The benefits were available to me from Day One; no issues with them.

Cons

ZERO communication and organization with Management. Information is not passed around verbally, through the phone, or email. If it is passed to you, it’s almost too late to respond to or get done on a timely basis. Managers and Employees openly speak about inappropriate topics, including confidential/sensitive information in front of visitors and employees. Employee write-ups and infractions are pushed under the rug unless severe due to the high turnover rate and inadequate staffing for clients. OJT training is almost non-existent and cobbled together; no organization or paperwork for this. Chain of command is not followed correctly and almost non-existent as well. When I was absent for a few weeks, my work was not covered and left in disarray for when I returned. When improvements and better procedures were presented to organize and create accountability for employees, these ideas were shot down for unknown reasons and forgotten. Blame is passed around when issues arise. The Management and Corporate also expects you to be on-call almost 24/7, including on days off. If incidents happen on your time off and you don’t report them to Corporate within 24 hours, you are reprimanded.

Sunstates Security Response

2y

Thanks for taking the time to leave a review. Your concerns will be shared with the management team.

1.0

Dec 7, 2023