Pros
Working with kids and families was fantastic. I loved seeing the students develop confidence as they made academic improvement. Sylvan has a quality program that works.
Cons
The owners of the franchise where I worked were purely business minded. Little attention was given to student progress and education. Instead, everything was about sales and squeezing as much money as possible from customers. The training was woefully inadequate. I was given all the tools one could hope for, but no context in how to use them. I was expected to figure it out on my own and then criticized for failing to meet revenue goals. The franchise has had a revolving door with center directors. Few last a year. Poor management, lack of support, and absolutely no interest in the actual people doing the job. That's what defines this franchise group.
