Synoptek reviews

3.4

62% would recommend to a friend

(371 total reviews)

Salil Godika

47% approve of CEO

61% positive business outlook

Synoptek has an employee rating of 3.4 out of 5 stars, based on 371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synoptek employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

371 reviews
3.0
Sep 22, 2016

Dying from Within

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Modern thinking in terms of software and hardware, they are not afraid to adopt new software or try new things - Great training incentives in which every employee has the opportunity to attend external training classes, or get paid bonuses for obtaining IT certifications - Lots of opportunity for advancement within the company - Able to work from home when needed

Cons

- Lack of documentation about our clients and our processes - Lack of communication between co-workers and management - Lack of standardization between different company sites, every site seems to do things their own way, has their own tools, etc. - Lack of internal training, they might as well not even have any at the quality they provided - Lack of motivation towards... anything

1.0
Mar 8, 2016

Prospective Employees and Clients Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Decent compensation, although salaries vary wildly between employees in the same positions

Cons

The company is in a constant state of chaos. There are multiple monitoring systems, password and information depositories, ticketing systems, etc. due to many company acquisitions that are never integrated. Trying to find even the most basic information to provide customer support can be a challenge. There is almost no communication between management and employees. Management does not follow through with any initiatives, abandoning most within a couple weeks. There is no focus in the company, including customer focus The only goal seems to be growing the customer base through acquisition and never worrying about providing support for those customers..

2.0
Jan 19, 2016

"Up in the air"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with, for the most part. Very unorganized company, would not recommend to potential clients or employees.

Cons

Employees constantly bad mouth the company, lack of communication, company has direction but does not let employees know whats going on

Viewing 19 - 21 of 371 Reviews

Glassdoor has 382 Synoptek reviews submitted anonymously by Synoptek employees. Read employee reviews and ratings on Glassdoor to decide if Synoptek is right for you.