Synoptek reviews

3.4

62% would recommend to a friend

(371 total reviews)

Salil Godika

47% approve of CEO

61% positive business outlook

Synoptek has an employee rating of 3.4 out of 5 stars, based on 371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Synoptek employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

371 reviews
2.0
Nov 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy management attitude, flexible work from home for many consultants, average benefits

Cons

Lack of coherent vision or strategy for adaptation to marketplace value. This puts employees in a fend-for-yourself mode. Organic growth is low and acquisition growth is very disruptive as the integration approach is immature and encourages a chaotic collection of top heavy leadership with too many opinions and not enough direction. there is a definite Accenture feel, which is low on value-chain authority and high on per-project ad hoc and temporary resource collaboration. VP's are slow or hesitant to make decisions, and the fires they allow to start are blamed on others. Lots of tension as leaders vie for their careers. Customers sometimes suffer the lack of coordination.

1.0
May 2, 2016

Sinking ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great people that work at Synoptek and I honestly believe they really do care about their employees.

Cons

Documentation is atrocious, company can not keep up with its own growth, you need to fill out forms to get forms to accomplish some very simple things.

3.0
Mar 30, 2016

"Stop focusing on the negative!" - Sounds about right...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-There are good people there, just not many. -401K matching. -Snacks are free. -The building does not leak.

Cons

-99% of the management would rather not "focus on the negative" and press on with their eyes closed. People complaining about an issue? Lets get mad at you for bringing it up and ignore it. -Unrealistic goals for the clients we support. Synoptek thinks it is still only supporting two to three clients, not the hundreds we have now. -Lies must be told to the client otherwise management gets mad at everyone for *gasp* telling the truth. -Management expects you to respond to them instantly over chat, but good luck getting a response from them if you need assistance. You would be more productive writing a letter to them. -If you see anyone from management, they are normally in a meeting lying to a customer about how we can do absolutely anything for them. -Multiple monitoring tools, multiple ticketing systems, multiple chat systems, multiple everything. There is no consolidation here at all. -"Did you check the wiki?" is the go to answer for "I won't help you."

Viewing 22 - 24 of 371 Reviews

Glassdoor has 382 Synoptek reviews submitted anonymously by Synoptek employees. Read employee reviews and ratings on Glassdoor to decide if Synoptek is right for you.