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      T-Mobile

      Engaged Employer

      T-Mobile Store Operations Associate reviews

      3.4

      63% would recommend to a friend

      (1,061 total reviews)
      avatar

      Srini Gopalan

      30% approve of CEO

      43% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Career opportunities

      2.9

      Work/Life balance

      2.7

      Senior management

      Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,061 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Sep 10, 2025

      Looking for ways to push people out

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      T-Mobile is an amazing company to work for when it comes to benefits and DE&I. The pay is competitive and under the right leadership, it can be a great place to work.

      Cons

      T-Life utilization is a must and can make a break your commission check. It is very clear by the big push to use this app that they are searching for ways to minimize their retail staff and go for a more digital approach. Development programs used to be very robust and led to many people being promoted within and outside of the company but now they are treated as a bullet point on a list of things to do. They are no longer as robust as they were and most leaders who are involved in them have zero interest in actually performing the duties properly to develop people.

      4.0
      Sep 8, 2025

      Store Manager

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - additional pay with bonus - great opportunity to get into management with no degree needed

      Cons

      - stressful - work weekends

      Viewing 28 - 30 of 1,061 Reviews
      Related searches: T-Mobile Store Operations Associate jobs | T-Mobile Store Operations Associate salaries | T-Mobile benefits | T-Mobile Store Operations Associate interviews | T-Mobile conversations
      T-Mobile reviewsT-Mobile Store Operations Associate reviews

      Glassdoor has 24,582 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.