T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,061 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,061 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Aug 10, 2025

RSM review

Recommend
CEO approval
Business Outlook

Pros

You get what you make out of it. If you sit in the back all day you'll get paid less in commissions. If you help your team learn how to overcome hesitation, do observations, and proactively engage with customers you'll do great in commissions.

Cons

There's less coaching received and can foster less than ideal results. Unless you are a self motivated person you won't get much training.

3.0
Jul 31, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

great team and growth opportunity

Cons

low morale, lost trust in leadership

1.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount on your phone plan

Cons

Zero advancement opportunities Market and Sr Leadership are too busy scrambling to save their own no-show jobs to worry about yours

Viewing 31 - 33 of 1,061 Reviews

Glassdoor has 24,582 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.