T-Mobile Store Operations Associate reviews

3.4

63% would recommend to a friend

(1,060 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Store Operations Associate employees have rated T-Mobile with 3.4 out of 5 stars, based on 1,060 company reviews on Glassdoor. This indicates that most Store Operations Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Store Operations Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is great when it comes to pay and benefits. Super sales oriented and so you basically make as much money as you out effort into it

Cons

Company expects immediate change with any new rollouts or products with little to no room to be heard on feedback. It is a salary job so you are always expected to be available for the store which is great for some people

3.0
Jan 14, 2026

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Pretty good as far as wireless goes

Cons

Lot of anti employee changes including layoffs

Viewing 16 - 18 of 1,060 Reviews

Glassdoor has 24,576 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.