TELUS Digital reviews

3.4

59% would recommend to a friend

(5,533 total reviews)

Jason Macdonnell

55% approve of CEO

45% positive business outlook

TELUS Digital has an employee rating of 3.4 out of 5 stars, based on 5,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Free coffee, and AC..well mostly free.

Cons

I worked for Telus International in Las Vegas, NV, from April 27, 2023, to March 25, 2024. They hired me to moderate content for TikTok. However, they failed to inform me about the dangers associated with this job. Approximately three months before my termination, under fabricated reasons despite being a model employee who worked diligently without complaints (I moderated over 300k pieces of user-uploaded content), I witnessed an incident that profoundly affected me. When Israel responded to an attack by Hamas, I witnessed an act of extreme cruelty. I saw Israeli soldiers murder a young boy and then run over his lifeless body with an excavator while laughing. This was my breaking point. The world needs to understand the atrocities happening to the Palestinian people, I want the soldiers I saw murder that child held accountable period. Telus International, fearing exposure of their negligence, in many areas of this program, fired me after I brought it to their attention that I was going to seek medical help outside of the company. I have been recently diagnosed with CPTSD. Consequently, I am determined to hold them accountable and will not rest until justice is served. I have been attempting to obtain the NDA I signed with Telus International, but their HR department seems unable to use basic communication methods like email or phone. They are refusing to provide me with the necessary information to pursue legal action against them. I am fully committed to ensuring that this company faces consequences for their actions. Firing someone who they damaged to avoid consequences is unacceptable. I need the NDA I signed, any other training materials with my signature, and every coaching result from my stay. I have no email addresses to contact the proper individuals for this request, so it starts here. My old Operations Manager, Alex, should have that documentation or at least know how to obtain it. They fired a soldier with CPTSD because they didn't have the medical staff to help me.

3.0
Jul 9, 2024

Low Task Equals Low Pay

Recommend
CEO approval
Business Outlook

Pros

Working from home. They pay on time.

Cons

Training is not very efficient or helpful. They will send an email that you need to review your incorrect tasks but never explain why they are incorrect, they are simply outlined in red. Without the explanation it makes little sense. They over hire, quickly fire. The over hiring means fewer tasks for everyone.

1.0
Mar 16, 2022

Worst job ever

Recommend
CEO approval
Business Outlook

Pros

You have an hour lunch.

Cons

You watch graphic videos all day and only get one extra wellness break, they haven’t given any raises in over 3 years, make you Do so much just to prove that you’re a disabled person that needs accommodation, currently they’re getting sued for stealing time, terrible management, everybody including trainers, managers, and OMs are clueless and don’t know how to run a good team. Not just that but they think 25 dollar a month allowance for gas covers internet and gas expenses. Literally worst job I’ve ever had and I used to clean up throw up and blood for a living. Only get this job if you’re desperate which I was due to a medical condition that wouldn’t allow me to leave my home due to covid.

Viewing 16 - 18 of 5,533 Reviews

Glassdoor has 7,746 TELUS Digital reviews submitted anonymously by TELUS Digital employees. Read employee reviews and ratings on Glassdoor to decide if TELUS Digital is right for you.