TELUS Digital reviews

3.4

59% would recommend to a friend

(5,535 total reviews)

Jason Macdonnell

55% approve of CEO

45% positive business outlook

TELUS Digital has an employee rating of 3.4 out of 5 stars, based on 5,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice building, coffee machine, decent free gym

Cons

Managers are idiots or fake, facilities are coke heads, and the metrics are impossible. I’ve worked at several call centers, good and bad. But this place? Even with a pay raise I wouldn’t stay.

3.0
Jan 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The role is completely remote within the U.S. so you can work from any state. After some time in the role, you can transition into having more flexible hours as long as you do the work. The company also allows you to work remotely abroad for no more than 30 working days. The team is friendly and collaborative. Sometimes, there are opportunities to do overtime and make more money. Also, the company offers matching contributions up to 5% for your 401k plan as well as the option of health/dental benefits.

Cons

The work gets monotonous because it's primarily with one client, though there are occasionally side projects to do. The pay is low for the level of skill and experience among team members, considering that many of them seem overqualified. There also doesn't seem to be much room for growth unless you look elsewhere within the company, but for a remote role, it's challenging to have visibility and network with people in other departments/teams. Additionally, you accrue PTO in increments as you work rather than having a set number of days when you start, so it takes forever to earn enough PTO hours to take a real vacation. This PTO policy is very unusual to me because I've never experienced it at other companies I have worked for.

1.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You could sort of work your own hour preference. That is, when work was available during that time. They did provide some access to mental health and wellness resources.

Cons

Work availability was inconsistent at best. No opportunists for advancement or even a pay raise as far as I could tell. They messed up my tax documents and it end up costing me at the end of the first full year of work. Directions and instruction on projects was vague and not particularly helpful in some cases. Communication with the company was difficult.

Viewing 22 - 24 of 5,535 Reviews

Glassdoor has 7,748 TELUS Digital reviews submitted anonymously by TELUS Digital employees. Read employee reviews and ratings on Glassdoor to decide if TELUS Digital is right for you.