TIAA reviews

3.7

65% would recommend to a friend

(4,008 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 1, 2010

Less than great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, although benefits reduced annually as cost cutting measure Company has good overall reputation A lot of the employees are knowledgeable and willing to work as a team

Cons

Lack of real management at any level; absolutely no sense that your manager "has your back" Clients becoming more and more aware of company shortcomings A lot of the employees are simply going through the motions and covering themselves; client satisfaction takes a back seat to maintaining status quo. Morale is consistently low.

3.0
Jan 20, 2010

working at TIAA-CREF

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits, vacation time, learned a lot about annuities / retirement accounts

Cons

poor communication between departments, the service/operations is poor, no follow up to the clients on issues, if you're in the call center you're tied to the phone

5.0
Jan 21, 2011

Best Place to Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and Values. Number 1 trusted company in Financial Services....for a reason!

Cons

Sometimes slow to react or respond

Viewing 4006 - 4008 of 4,008 Reviews

Glassdoor has 4,404 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.