Question 1

Is TP a good company to work for as a Call Center Agent?

Accepted Answer

Call Center Agent professionals working at TP have rated their employer with 4.6 out of 5 stars in 652 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Center Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Center Agent interview questions at TP.

Question 2

Does TP pay Call Center Agent employees well?

Accepted Answer

Call Center Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 652 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Center Agent salaries at TP.

Question 3

How happy are Call Center Agent professionals working at TP?

Accepted Answer

93% of Call Center Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Center Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13936), Customer Service Representative (CSR) (5158), Customer Service Agent (2603), Analyst (1526), Customer Service (1488), Expert em Interação (1412), Content Moderator (1273), Supervisor (1109), Call Center Agent (1070), Customer Service Associate (939), Agent (897), Team Leader (813), Executive (779), Operations Customer Expert 1 (740), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

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Inclusive workplace, but commute can be challenging

Supportive team and training, but high stress and workload

Great Learning Experience in Customer Service seasons

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