TP Call Representative reviews

4.5

92% would recommend to a friend

(1,207 total reviews)

Jorge Amar

86% approve of CEO

83% positive business outlook

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,207 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

flexible time... team building is great group ensentive very attractive accesible satelite office anywhere client of many industry... nice working enviroment

Cons

time location facility incentives benefits promotion systems security ventilation lights sanitation equiptment data senubars salary contribution fo the company many to mention

2.0
Oct 18, 2010
Recommend
CEO approval
Business Outlook

Pros

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Cons

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

avatar
TP Response
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.
4.0
Jul 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Great entry level pay. Flexible schedules.

Cons

Cubicle job. No advancement opportunities. Obsolete equipment.

avatar
TP Response
8y
Thank you very much for the positive feedback. We see to it to offer employees different types of work schedule to suit their needs, and at the same time, make sure they are provided competitive income. We wish you a great day ahead!
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