Is TP a good company to work for as a Ccustomer Service Representative?

Ccustomer Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,408 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ccustomer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Ccustomer Service Representative interview questions at TP .

Does TP pay Ccustomer Service Representative employees well?

Ccustomer Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,408 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Ccustomer Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13924) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (730) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

TP Ccustomer Service Representative reviews

4.1

83% would recommend to a friend

(12,408 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Ccustomer Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,408 company reviews on Glassdoor. This indicates that most Ccustomer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Ccustomer Service Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Jul 21, 2026

Estabilidad y oportunidades, pero mala administración y demoras

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Estabilidad Oportunidad de crecer Flexibilidad horaria Buen trato Beneficios corporativo

Cons

Demora en mantenimientos de equipos Mala administración de ruta Tiempo de baño muy restringido Desequilibrio en las comodidades de los pisos Falta de respuesta en caso de perdida de objetos

TP Response

1d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jul 21, 2026

Buena flexibilidad, pero favoritismo y restricciones incómodas

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibilidad en horarios de trabajo,las 4 de descanso en los cumpleaños 🎂. Entre otros más beneficios.

Cons

En autorizar la ida al bañó, favoritismo entre los superiores y algunos agentes.

TP Response

1d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Jul 21, 2026

Paga puntual, pero falta de libertad y equipos malos

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

La nómina la pagan puntual

Cons

Ahora hay que obligatoriamente salir a un horario asignado si es tan poco tiempo deberían dejar libertad horaria Los computadores no sirven Los aires no sirven

TP Response

1d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 1 - 3 of 12,408 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Remote

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Healthcare Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

United States

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Remote - Customer Service Representative

Remote

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Remote Customer Service Representative

United States

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TP

TP Ccustomer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Estabilidad y oportunidades, pero mala administración y demoras

Buena flexibilidad, pero favoritismo y restricciones incómodas

Paga puntual, pero falta de libertad y equipos malos

Jobs at TP

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