Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 148 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP Chat Support Associate reviews

4.5

94% would recommend to a friend

(148 total reviews)

Jorge Amar

100% approve of CEO

90% positive business outlook

Ratings by demographic groups

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Chat Support Associate employees have rated TP with 4.5 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated 21% above average by Chat Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

148 reviews

3.0

Oct 17, 2024

Very average

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

WFH facility available OT is provided if required

Cons

Salary not on time Bad management

TP Response

Thank you for sharing your review. All the best!

4.0

Sep 12, 2024

Working

Chat support

Recommend

CEO approval

Business Outlook

Pros

Good environment, good infrastructure , get to meet new people

Cons

Not getting week off as per choice , no appreciation , lack of resources, no travelling help

5.0

Aug 24, 2024

Review

Chat support representative

Recommend

CEO approval

Business Outlook

Pros

Great for newbies and no experience

Cons

had issue with getting clearance because they cant see the record that I returned my working tools from wfh set up had to go back and forth with different departments

TP Response

Thank you for your feedback.

Viewing 34 - 36 of 148 Reviews

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