Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 148 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Chat Support Associate reviews

4.5

94% would recommend to a friend

(148 total reviews)

Jorge Amar

100% approve of CEO

90% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (148 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Chat Support Associate employees have rated TP with 4.5 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated 21% above average by Chat Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

148 reviews

3.0

Nov 28, 2018

Chat Support - Billing Department

Chat representative

Recommend

CEO approval

Business Outlook

Pros

Great work environment. People are nice.

Cons

from my home place, jeeps and buses are out at around 10pm to 11pm. My call time from work is 2am, so I had to take a taxi just to get to work. So basically it's eating up my salary.

TP Response

7y

Thank you for your review. Our goal is to provide a great place to work for our employees and we are happy to have met your expectations. All the best!

5.0

Aug 16, 2018

Best company so far

Chat support

Recommend

CEO approval

Business Outlook

Pros

A great place to work.

Cons

Nothing against them so far.

TP Response

7y

Thank you for your short and candid review.

4.0

Dec 17, 2016

Not bad

Chat representative

Recommend

CEO approval

Business Outlook

Pros

Some schedule's are perfect for students in school.

Cons

Some schedule's are not fit for students in school.

TP Response

8y

We appreciate your feedback and we see to it our employees are provided flexible work schedule to suit their needs. Kindly share your feedback with us at http://bit.ly/TPHR-form. All the best!

Viewing 145 - 147 of 148 Reviews

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TP Chat Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Chat Support - Billing Department

Best company so far

Not bad

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