Is TP a good company to work for as a Chat Support Associate?

Chat Support Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 148 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Chat Support Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Chat Support Associate interview questions at TP .

Does TP pay Chat Support Associate employees well?

Chat Support Associate professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 148 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Chat Support Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Chat Support Associate reviews

4.5

94% would recommend to a friend

(148 total reviews)

Jorge Amar

100% approve of CEO

90% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (148 reviews)

Ratings by demographic groups

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Chat Support Associate employees have rated TP with 4.5 out of 5 stars, based on 148 company reviews on Glassdoor. This indicates that most Chat Support Associate professionals have an excellent working experience there. TP is rated 21% above average by Chat Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

148 reviews

5.0

Oct 10, 2025

Best Company

Live chat agent

Recommend

CEO approval

Business Outlook

Pros

There's no pros and cons, since it's the best Company I had.

Cons

This is the company is nearest to me, yet still the best.

TP Response

8mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Sep 9, 2025

- Employees praise the flexible schedules, work-from-home options, and inclusive culture .

Chat support

Recommend

CEO approval

Business Outlook

Pros

-High demand for customer service outsourcing, providing job security in many regions. - Flexible scheduling options in certain departments

Cons

- Entry-level pay may be lower than other industries, with raises often tied to tenure or promotions. - Shifts may include nights, weekends, or holidays to meet client time zones.

5.0

Jun 2, 2025

It was not as bad as everybody say

Chat agent

Recommend

CEO approval

Business Outlook

Pros

I was in a remote position. My supervisor was super young but also very comprehensive, and nice. My desktop was really fast. Payments were always on time and it was easy to earn bonuses.

Cons

Salary was a little under the market, still fine tho. Never found a real chance to grow my career.

TP Response

1y

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #LeadTheWay

Viewing 22 - 24 of 148 Reviews

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TP

TP Chat Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best Company

- Employees praise the flexible schedules, work-from-home options, and inclusive culture .

It was not as bad as everybody say

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Company ratings over time

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TP Chat Support Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best Company

- Employees praise the flexible schedules, work-from-home options, and inclusive culture . ​

It was not as bad as everybody say

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time

- Employees praise the flexible schedules, work-from-home options, and inclusive culture .