Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,526 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,526 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13909) , Customer Service Representative (CSR) (5155) , Customer Service Agent (2602) , Analyst (1526) , Customer Service (1484) , Expert em Interação (1412) , Content Moderator (1268) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (728) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1813 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1806 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1506 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3806 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2497 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 346 reviews)); "Poor communication and lack of support" ((in 292 reviews))

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TP Client Operations Representative reviews

4.1

83% would recommend to a friend

(12,526 total reviews)

Jorge Amar

91% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Client Operations Representative employees have rated TP with 4.1 out of 5 stars, based on 12,526 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

13K reviews

5.0

Jan 27, 2026

Worst place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Yes no and sometimes yes

Cons

Rien a signaling cause lelo faux

4.0

Jan 26, 2026

TP #1 WFH

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Flexibility personal/life No travel expenses Inclement weather like ice and snow don't stop me from showing up to work

Cons

no PPTO for emergencies (most places offer a PPTO balance on top of their normal PTO) No holiday pay

TP Response

4mo

Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.

5.0

Jan 26, 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, flexible working. TP are great with working with employee's for hours around you (depending on campaign) Co workers are amazing and there is always support and help if needed by co workers, TL, ACCM

Cons

No face to face communication

Viewing 349 - 351 of 12,526 Reviews

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