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      TP

      Engaged Employer

      TP Client Operations Representative reviews

      4.1

      83% would recommend to a friend

      (12,513 total reviews)

      Jorge Amar

      92% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Client Operations Representative employees have rated TP with 4.1 out of 5 stars, based on 12,513 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      13K reviews
      2.0
      Aug 19, 2014

      my experience with the company is not that good but all i can say is that it's a very dynamic company to work with.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      co-workers are great. they are friendly and helpful especially when you're new from the company. they have incentives if you perform well and attendance bonus as well for perfect attendance.

      Cons

      you work so hard and they don't pay you correctly. they will ask you to render overtime but will not pay you for that. let's face the fact that people work for money but then you work hard but doesn't pay off. it's very inconvenient and very frustrating as well.

      2.0
      Jul 28, 2014

      Co-workers amazing, decent management on-site, horrible policies.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the people who were on my level were phenomenal to work with. Most weren't very judgmental and most were as sweet as honey even when not dealing with the customers. If you can afford to take an unpaid day here or there, the management is usually pretty flexible with that given some notice. If you have managed to get to paid-time status, hold it until Christmas and they'll give it to you in spades.

      Cons

      They're really bad with compensation. It's good considering that you're a third-party, but horrid considering what you're subjected to upwards of forty times a day. Leave policies are kind of pathetic - I couldn't get sick leave for pneumonia even with a doctors note. That was what ultimately ended up in my resignation. The company's management, unfortunately, doesn't value you as the individual. They say it's such a great place to work, but when you feel like a number, you start to act like a number to the non-peons.

      Viewing 12424 - 12426 of 12,513 Reviews
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      Glassdoor has 100,896 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.