Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,156 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,156 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,156 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

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Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,156 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews

1.0

Jul 13, 2015

Former employee

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no good reasons to work here.

Cons

They are infested with bed bugs. They are not pleasant at all with employees.

TP Response

8y

Thank you for bringing this to our attention. Our goal is to cater to our employees needs, make sure they are treated well and provide them a clean & decent working environment. We'll make sure to conduct an investigation to avoid similar instances from happening again. Best regards.

2.0

Jul 2, 2015

It's a job. It was better when it was Sprint. WAY better.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fortunately in the change over we got to keep a lot of our policies, though some were temporary to keep us from uprising. But they're gradually tightening the leash. The pay is good. Most of the supervisors are good. Also, that first review is by management. Lol very obvious.

Cons

You're only allowed to request 2 non paid days off a month if you don't have PTO which is bull. If you're new? Say good bye to your summer. Because of this a lot of people have attendance issues. They can't get the day off, so they have to call in. Sounds like a set up right? They're very money oriented, meaning if you're not making them money, you're costing them money and they will let you know. The insurance is atrocious. When it was sprint the insurance was affordable and had great coverage. The insurance they have now will eat up most of your check and it doesn't cover much. As of recently Whether or not you get a bonus in part, is based not on how well YOU do, but how the customer feels about sprint. If you're unlucky enough to get customers with tower issues? Say good bye to your bonus.

5.0

Jun 30, 2015

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great place to work! Enjoyed it there.

Cons

pay a little low - but started at 12$/hr - benefits comparable

TP Response

7y

Thank you for your short review. We are glad to know you are enjoying work here in TP. All the best and have a nice day!

Viewing 16990 - 16992 of 17,156 Reviews

Jobs at TP

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TP

TP Client Operations Representative reviews

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Former employee

It's a job. It was better when it was Sprint. WAY better.

CSR

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