TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,154 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,154 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

17K reviews
5.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked at Teleperformance in Grand Rapids for 6 months. I was concerned after reading some of the reviews, but I'm so happy I took the chance. As long as you stay focused on what you are there for; to work and earn a paycheck, then you will be successful.

Cons

There are some people that work here that are dramatic or are always trying to find a way to get out of doing their job. That makes it harder on the rest of us.

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TP Response
8y
Thank you very much for the positive comments. We are happy that you're enjoying your stay at Teleperformance. We see to it our employees are provided a positive experience with us while receiving proper income and opportunities for career growth. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have an awesome week ahead!
2.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of the supervisors are great.

Cons

No work-life balance can be fired if you are out sick

1.0
May 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Constantly attempting to give employee fun days. They try to pay everyone correctly and on time. Try being the key word.

Cons

Benefits aren't actually paid out on time if at all. No time off no matter how far in advance you request it or what it is for. They took over our previous company and promised a bunch of benefits and then proceeded to take all our earned benefits with no replacement. 1 strike and you're out kind of work place. They don't take any thing into Consideration. Won't even give bereavement leave without a death certificate. Very unpersonable. Don't care about their employees at all unless it gets them publicity. Pay checks are always late or wrong. If they over pay you one check they will under pay you another. And they will take their bonuses back once you earn them because in the fine print it says they can revoke them for any reason without notice. Have never actually paid a single bonus earned.

avatar
TP Response
9y
We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they receive proper compensation and great benefits, incentives and bonuses. Please share your feedback with us at http://bit.ly/TPHR-form. We wish you all the best and we'll make sure to take these into consideration moving forward.
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