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      TP

      Engaged Employer

      TP Client Operations Representative reviews

      4.2

      85% would recommend to a friend

      (17,147 total reviews)

      Jorge Amar

      94% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,147 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      17K reviews
      1.0
      Feb 18, 2014

      Run Teleperformance is not worth your blood pressure

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      9/10 people get hired you will learn how to treat customers

      Cons

      Unprofessional, management is too busy flirting with supervisors and other agents to focus; no job security; write ups are based on who you know vs how well you do your job;; hr is 1 person and that lease for little room for an honest unbiased decision; they will change your schedule and force youth put open availability on your application or you will not get the job

      3.0
      Feb 4, 2014

      Not bad, great for High school students

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      No experience required, great for building interpersonal skills, telephone manners and to get some sales and customer service experience and a good resume filler

      Cons

      Place can seem a bit indecisive at times may be there is some lack of communication between managers and supervisors which creates confusion about policies and procedures

      4.0
      Jan 23, 2014

      Great Company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly enjoined my time at teleperformance. Most supervisors were great and would help you out when needed. The company takes good care of its employees. The office space was very nice and I was respected by my coworkers.

      Cons

      I think one of the biggest problem was training. Training was not sufficient and trainers didn't really know what they were talking about. Many people were completely lost once they started taking live calls and would quit soon after. If you give it time, once you get the hang of it its a pretty good job.

      avatar
      TP Response
      8y
      Thank you for taking time to write that review. We see to it that our employees have consistent support from the management and harmonious relationship with their co-workers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!
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      Glassdoor has 100,630 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.