Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,133 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,133 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

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TP Client Operations Representative reviews

4.2

85% would recommend to a friend

(17,133 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Senior management

4.0

Work/Life balance

4.0

Compensation and benefits

Client Operations Representative employees have rated TP with 4.2 out of 5 stars, based on 17,133 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

5.0

Aug 9, 2012

it was very great!.. nice culture and people.. i highly recommend tp!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

mentors are good, nice and very approachable.. my team leader is very nice and very patient to me.. people are nice as well.. they are very willing to extend their help to newbies!.. : ) and i'm also happy and feeling secured because we can address our concern to the high level of management if we do have a problem with our team leaders.. : )

Cons

since i am working in teleperformance in alpha land.. i hate the que in elevators.. since we only have 2 fifteen minutes break and an hour of lunch i hate it when ill be having my 15 minutes break because tp is not the only company renting the building.. i have to wait couple of minutes just to get down and smoke.. : (

TP Response

We appreciate your honest feedback. Our goal is to let our employees feel that they could easily seek assistance and openly communicate with the management while enjoying their job and the company of their coworkers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

3.0

Aug 2, 2012

Quality Analyst

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Getting growth depends open performance.

Cons

Salary is low after premonition.

TP Response

Thank you for your review. We definitely reward hardworking employees with proper incentives and great opportunities for career growth. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Have a great day!

3.0

Jul 16, 2012

Basic call center work, nothing extravagant.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Cons

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

Viewing 17125 - 17127 of 17,133 Reviews

Jobs at TP

Pre-Licensed Customer Service Representative - Remote

Operations Supervisor

Customer Service and Sales Representatives - Day & Evening shifts - Work from Home

Remote

View job

Customer Experience Senior Specialist (Coach)

Bilingual Quality Assurance Analyst

View all Client Operations Representative Jobs

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TP Client Operations Representative reviews

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Reviews by job title

it was very great!.. nice culture and people.. i highly recommend tp!

Quality Analyst

Basic call center work, nothing extravagant.

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