Is TP a good company to work for as a Costumer Service Agent?

Costumer Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 342 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Agent interview questions at TP .

Does TP pay Costumer Service Agent employees well?

Costumer Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 342 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Costumer Service Agent salaries at TP.

How happy are Costumer Service Agent professionals working at TP?

96% of Costumer Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Costumer Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13927) , Customer Service Representative (CSR) (5154) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (732) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1823 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1810 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1456 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1260 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3804 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2492 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1543 reviews)); "Bad managment and supervisor." ((in 500 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 356 reviews))

TP Costumer Service Agent reviews

4.5

96% would recommend to a friend

(342 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

Costumer Service Agent employees have rated TP with 4.5 out of 5 stars, based on 342 company reviews on Glassdoor. This indicates that most Costumer Service Agent professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Agent professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

342 reviews

5.0

Jul 20, 2026

Buen ambiente laboral con horarios flexibles y capacitaciones

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Horarios flexibles Capacitaciones continuas Buen ambiente laboral

Cons

Por ahora no tengo observación

TP Response

2d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jul 13, 2026

Buena organización

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Buena organización y que trabajan de una manera ordenada

Cons

No me gusta que prohíben los celulares

TP Response

2d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jul 13, 2026

Buen clima laboral, pero limitaciones en equipos de gestión

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Espacio amplios, organización, buen clima laboral.

Cons

La limitación de equipos para ingresar a Gestión (en caso de emergencias).

TP Response

2d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 1 - 3 of 342 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Contact Center Account Manager

Remote --- Automotive Customer Service Representative

TP

TP Costumer Service Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Buen ambiente laboral con horarios flexibles y capacitaciones

Buena organización

Buen clima laboral, pero limitaciones en equipos de gestión

Jobs at TP

TP reviews FAQs

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