Is TP a good company to work for as a Costumer Service Associate?

Costumer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 298 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Associate interview questions at TP .

Does TP pay Costumer Service Associate employees well?

Costumer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 298 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Costumer Service Associate salaries at TP.

How happy are Costumer Service Associate professionals working at TP?

96% of Costumer Service Associate employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Costumer Service Associate professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13924) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1486) , Expert em Interação (1412) , Content Moderator (1270) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (731) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1796 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1509 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1270 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1537 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and lack of support" ((in 281 reviews))

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TP Costumer Service Associate reviews

4.5

96% would recommend to a friend

(298 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

Costumer Service Associate employees have rated TP with 4.5 out of 5 stars, based on 298 company reviews on Glassdoor. This indicates that most Costumer Service Associate professionals have an excellent working experience there. TP is rated 21% above average by Costumer Service Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

298 reviews

3.0

Jul 13, 2021

this is a good place to start your carrier with.

Costumer service

Recommend

CEO approval

Business Outlook

Pros

great diversity of people to work with.

Cons

timing is quite long and hectic

TP Response

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you."

3.0

May 17, 2021

I am happy with TP but for growth you should switch

Costumer service associate

Recommend

CEO approval

Business Outlook

Pros

Activities Teamwork Work from home

Cons

Pay is not that much good, Internal politics

TP Response

Feel free to visit http://bit.ly/TPHR-newform for your additional feedback. Thank you for your review!

4.0

Feb 13, 2021

Nice environment to doing a job and maintain your organization as well

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Nice environment to do work

Cons

I think no cons to going deep

TP Response

We thank you for your time in sharing your review. We see to it to equipped our employees with skills and tools that will help them provide an excellent service.

Viewing 292 - 294 of 298 Reviews

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TP Costumer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

this is a good place to start your carrier with.

I am happy with TP but for growth you should switch

Nice environment to doing a job and maintain your organization as well

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