Is TP a good company to work for as a Customer Agent Representative?

Customer Agent Representative professionals working at TP have rated their employer with 4.4 out of 5 stars in 115 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Agent Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Agent Representative interview questions at TP .

Does TP pay Customer Agent Representative employees well?

Customer Agent Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 115 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Customer Agent Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1272) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2020 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1798 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1487 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1257 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1511 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 284 reviews))

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TP

TP Customer Agent Representative reviews

4.4

88% would recommend to a friend

(115 total reviews)

Jorge Amar

100% approve of CEO

84% positive business outlook

Ratings by category

4.6

Culture & values

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

Customer Agent Representative employees have rated TP with 4.4 out of 5 stars, based on 115 company reviews on Glassdoor. This indicates that most Customer Agent Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Agent Representative professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

115 reviews

5.0

May 14, 2025

“Great Place to Start Your BPO Career”

Customer representative

Recommend

CEO approval

Business Outlook

Pros

Improves communication, multitasking, and problem-solving skills.

Cons

Some roles can feel monotonous, especially in customer service or data entry.

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

4.0

Apr 10, 2025

About the Glassdoor

Customer representative

Recommend

CEO approval

Business Outlook

Pros

It helps employee to have security inside the company

Cons

None so far everything is great

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Apr 3, 2025

TP - Great Place to Work!

Customer representative

Recommend

CEO approval

Business Outlook

Pros

Tp provides great place for each employees here.

Cons

No cons at all. I had so much fun working here.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 10 - 12 of 115 Reviews

Jobs at TP

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TP Customer Agent Representative reviews

Ratings by category

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Reviews by job title

“Great Place to Start Your BPO Career”

About the Glassdoor

TP - Great Place to Work!

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