Is TP a good company to work for as a Operation Customer Expert I?

Operation Customer Expert I professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,147 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operation Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operation Customer Expert I interview questions at TP .

Does TP pay Operation Customer Expert I employees well?

Operation Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,147 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operation Customer Expert I salaries at TP.

How happy are Operation Customer Expert I professionals working at TP?

94% of Operation Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Operation Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13936) , Customer Service Representative (CSR) (5158) , Customer Service Agent (2603) , Analyst (1526) , Customer Service (1488) , Expert em Interação (1412) , Content Moderator (1273) , Supervisor (1109) , Call Center Agent (1070) , Customer Service Associate (939) , Agent (897) , Team Leader (813) , Executive (779) , Operations Customer Expert 1 (740) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2024 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1788 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1249 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3787 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2500 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1505 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 373 reviews)); "Poor communication and lack of support" ((in 290 reviews))

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TP

TP Operation Customer Expert I reviews

4.5

94% would recommend to a friend

(1,147 total reviews)

Jorge Amar

99% approve of CEO

86% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Customer Operations Expert I employees have rated TP with 4.5 out of 5 stars, based on 1,147 company reviews on Glassdoor. This indicates that most Customer Operations Expert I professionals have an excellent working experience there. TP is rated 21% above average by Customer Operations Expert I professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 23, 2026

Fun and organized environment with good training

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Satisfied, fun, organized, good trainer

Cons

No sofa and coffee machine every floor

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jul 22, 2026

Supportive onboarding with valuable training experience

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Teleperformance provides a warm and supportive onboarding experience, making new hires feel welcome from day one. Additionally, their customer service training program is exceptional, led by skilled trainers who effectively equip you with essential industry skills.

Cons

Teleperformance Team is highly supportive and the trainers are knowledgeable and well-prepared. While the onboarding process is relatively lengthy before gaining hands-on experience on the production floor, it is a valuable part of the training program that ensures employees build a strong foundation and develop the skills needed to perform effectively.

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jul 22, 2026

Opportunities for growth in a new industry

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Tge opportunities to grow more.

Cons

New to the bpo industry

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 22 - 24 of 1,147 Reviews

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TP Operation Customer Expert I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun and organized environment with good training

Supportive onboarding with valuable training experience

Opportunities for growth in a new industry

Jobs at TP

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